Can't adjust the volume when playing a Blu Ray movie

So ever since I got my X Box One a year or two ago I have always had problems with being able to turn up or down the volume when I'm watching any Blu Ray movie. It works fine with regular DVD's and games but when it comes to Blu Ray movies I can never control
the volume.

The few times I've tried to talk to tech support about it they have no clue what to do. All I know is it is pissing me off pretty much on a daily basis.

Does anyone actually have a solution that works?!?! Not just something like try this or try that and see if it works. I actually want an answer that will work

:)

 

Blu Ray - Revenant Movie

Wouldn't play, said make sure disc is a game,dvd, blue ray...

Reset console, Then when I put it in is was a blank screen for a little while then it said "Xbox is install your AP" ???

Then the movies started playing. I went to my aps and the Movie install ANOTHER Blu Ray ap.

I had 2 different blue ray aps?? Watched the movie, then deleted all blue ray aps and install the one in the store.

All I can think is the Movie Revenant didn't recognize the updated blue ray ap as a blue ray ap, so it installed a 2nd??

In summary if a blue ray is not working, uninstall the current AP and allow it to get what it wants?? dunno

 

blue square on screen while watching dvds on xbox one

did you ever get a solution to the blu square on screen while playing blu ray movie?

 

Hey there Stash5600.

Can you clarify what type of audio set up you're using? Need a bit more information on this to help out, thanks!