Can't add my debit card to account.

Discus and support Can't add my debit card to account. in XBoX on Consoles to solve the problem; Tried using my debit card and registering it for my account and I was given the "Check the info you entered it doesn't match the info for this card",... Discussion in 'XBoX on Consoles' started by AgedLynx403, Apr 20, 2021.

  1. AgedLynx403
    AgedLynx403 Guest

    Can't add my debit card to account.


    Tried using my debit card and registering it for my account and I was given the "Check the info you entered it doesn't match the info for this card", so the address was wrong and it was marked fraudulent by my bank after multiple failed attempts. After checking and clearing the issue with my bank I still can't register my card for my account after putting the right credentials.

    :)
     
    AgedLynx403, Apr 20, 2021
    #1
  2. SwordofWhedon Win User

    Can't add a debit card to my account

    No one here has access to your account or anything to do with money. You need to open a ticket at support.xbox.con. I suggest you first contact your financial institution so they can see on their end why it is not completing
  3. Blackprint Win User

    Is using a debit card instead of a credit card possible ?

    I just added a debit card to my account so you can add a debit card. I'm in the UK.
  4. Ricardo Lechuga Win User

    Can't add my debit card

    Hi P0PSICLE! My name is Ricardo an independent advisor ready to help you with this situation!

    What happens when you tried the gift card?

    Try to add the payment method here

    https://account.microsoft.com/billing/payments

    Be sure that at the bottom of the site the region/language matches the one of your card origin region
  5. xtpaint Win User

    Paypal 40001 error

    Trying to add points using my paypal debit card and it is declined although there are funds in the account
  6. XBF Leo G Win User

    I can't add my debit card

    Hello MrDimlnBlue,

    Thank you for bringing this issue to our attention. We recommend attempting to add a different payment instrument to the account. If you would like to use the payment instrument that is failing to be added to the account, we recommend contacting the
    Xbox support team. The support team will be able to access the account, and investigate the issue with the payment instrument. We will provide steps on how to contact the support
    team. Be sure to let us know the results!

    1. Click the support link we provided
    2. Select Billing & accounts in the category area
    3. Select See other options
    4. Select Payment & billing
    5. Select Show contact options
    6. Select Request a call from Support
Thema:

Can't add my debit card to account.

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