Can’t add funds to account

Discus and support Can’t add funds to account in XBoX on Consoles to solve the problem; Im trying to add funds to my sons microsoft account but keep getting this message Contact Microsoft support We can’t process your payment. Contact... Discussion in 'XBoX on Consoles' started by clairepassmore, Oct 2, 2020.

  1. clairepassmore
    clairepassmore Guest

    Can’t add funds to account


    Im trying to add funds to my sons microsoft account but keep getting this message

    Contact Microsoft support
    We can’t process your payment.
    Contact Microsoft supportWe can’t process your payment.

    uKvF73jybkqEqQaj.6.53.7.13
    2020/10/01 - 19:16:45 UTC

    :)
     
    clairepassmore, Oct 2, 2020
    #1
  2. Smwutches Win User

    Microsoft Account Balance

    Since the funds are on your account, no. You would have to add funds to his account.
  3. Smwutches Win User

    transferring money between accounts

    In a family group, the primary account can add funds to a child account, but funds cannot be transferred between accounts otherwise.
  4. Smwutches Win User

    microsoft card

    The funds are tied to the account the card was redeemed on and cannot be transferred or used by a second account. You would have to add funds to the second account.
  5. ngocphi Win User

    Prepaid Code - Different regions

    When you purchase an Xbox gift card, make sure that the currency you use matches the currency associated with the recipient’s billing account. Otherwise, the recipient will be unable to redeem the gift card.

    If you redeem an Xbox gift card in a country that doesn’t match the country associated with your billing account, you won’t be able to use those funds.

    The funds in your Microsoft account can’t be transferred after you redeem your Xbox gift card.

    You can’t use funds in your Microsoft account to purchase physical goods from online stores.
  6. iTz Hammeh Win User

    Add needed funds to account

    Great, answer, but is there any specific content that doesn't work? Trying to buy minecraft for $4.99. Thank you a ton though!
Thema:

Can’t add funds to account

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