Can’t add existing email address as a Microsoft account alias

Hi there!

Please be advised that it's not possible to add an existing Microsoft email address to a different Microsoft account. The email address @hotmail.co.uk is a Microsoft account itself. You can only add a Microsoft email address as an alias to your other Microsoft account by creating a new one. To add an existing email address as your alias applies to 3rd party email addresses only that are not yet currently linked to Microsoft account.

You're thinking of alias as a way to link your different Microsoft accounts together...it's not that. Creating a new alias means you're signing up for a new (not taken) email address, but the email to/from this new address will use existing inbox.

If you want to add your 2nd Microsoft account's email address as alias to this one, first you'll have to remove that email address from that account (i.e. sign up for an alias on that account, make the new alias primary, delete the email address you want
to move, wait for 30 days for that email address to be available to the world, then add it to your current Microsoft account as new alias).

Hello, Megan M. I’m Arturo, and I’ll be glad to provide assistance with your inquiry today.

I would like to ask, is your daughter’s Minecraft account under your Microsoft account/email address, or she has an account for her?

In addition to that, in order to change the email address associated with a Microsoft account, you need to follow these steps:

Go to Add an alias (https://go.microsoft.com/fwlink/p/?linkid=864833). Sign in to your Microsoft account, if prompted.

Under Add an alias, do one of the following:

Create a new Outlook.com email address and add it as an alias.

Add an existing email address as an alias.

Select Add alias.

Notes:

You can't add an email address that's associated with a work or school account as an alias.

An alias or email address can only contain letters, numbers, dot (.), underscore (_) or dash/hyphen (-). Spaces and other special characters aren't allowed.

Existing Hotmail, Live, Outlook.com, and MSN addresses can't be added as aliases, and you can't add an alias that is already associated with another Microsoft account.

It isn't possible to create a new alias using @hotmail, @live.com, or @msn.com. If a Hotmail address is important to you, you need to sign out and create a new account.

Reference link:

https://support.microsoft.com/offic...look-com-459b1989-356d-40fa-a689-8f285b13f1f2

Regards,

Arturo.

Hello MJN96, My name is Khaji I am the independent advisor and I will be happy to help you today.

If you're encountering an error message stating "There's a temporary problem with the service. Please try again" when trying to add your main email as an alias to your Microsoft account, there are a few possible reasons for this issue:

Temporary service issue: The error message suggests that there may be a temporary problem with the Microsoft account service. It's possible that there is a temporary issue on Microsoft's end that is preventing you from adding the email alias. In this case, you can try again later or wait for the issue to be resolved.

Account conflict: If your main email address is already associated with another Microsoft account or has been used as an alias on a different Microsoft account in the past, it may cause conflicts when attempting to add it as an alias to another account. This can occur if you have multiple Microsoft accounts or if someone else has previously used your email address as an alias. In such cases, you may need to resolve the account conflict or contact Microsoft support for assistance.

To troubleshoot this issue, you can try the following steps:

1. As the error message suggests, wait for some time and try adding the email alias again later. The issue may be temporary and could resolve itself.

2. Clearing your browser cache and cookies can sometimes resolve temporary issues with website functionality. Try clearing your browser cache and cookies, then attempt to add the email alias again.

3. Sometimes, issues like this can be browser-specific or related to the device you are using. Try using a different browser or device to see if that resolves the problem.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

Hi Hungry15230.

My name is Mauro and am glad to assist you.

There are some steps to do this (Remove an existing alias from your Microsoft account)

Warning When removing an email alias that’s connected to a Microsoft domain (such as @Outlook.com, @Live.com, or @Hotmail.com), that email is completely deleted from our systems and can’t be used to send or receive emails. It won’t be available for use again as an alias on another account. Microsoft doesn’t recycle email addresses, so it can’t be reclaimed at a future time.

1. Sign in to your account by using your existing alias and password.
Sign in to your account https://account.microsoft.com/?refd=support.xbox.com">https://account.microsoft.com/?refd=support.xbox.com">https://account.microsoft.com/?refd=support.xbox.com">https://account.microsoft.com/?refd=support.xbox.com
2. Go to Your info at the top of the page.
3. Select Manage how you sign in to Microsoft.
4. Select the alias that you want to remove.
If it’s a primary alias, select a new primary before you remove the old one. To do so, select one of the other aliases that are on the account, and then select Make primary.
You’ll use this new primary alias to send and receive emails, access your Microsoft account information, and appear on devices.
5. To remove the email address or phone number that you no longer want, select the option Remove that’s next to it, and then follow the instructions that are provided.

(Add a new alias to your Microsoft account)

1. Sign in to your account by using your existing alias and password.
Sign in to your account https://account.microsoft.com/?refd=support.xbox.com
2. Go to Your info at the top of the page.
3. Select Manage how you sign in to Microsoft.
4. You might be asked to verify your account before any changes can be made. Follow the instructions that are provided to select your alias:
Select Add email. You can create either a new Outlook.com email address or add an address that you already have. Then, select Add alias. After you’re returned to the previous screen, select Verify, and then follow the instructions that are provided.
Or, select Add phone number. Enter the phone number that you want to use, and then select Next. When you add a new phone
number, we'll send a text message to that number to verify it. Enter the code in the text message, and then select Next.
Note Email addresses and phone numbers that are already set up as an alias on another account can’t be used.

Source:
https://support.xbox.com/en-US/help...e-email-sign-in-for-microsoft-account?lc=1033