Can't add email address

Discus and support Can't add email address in XBoX Accessibility to solve the problem; Hi I have an email address I only use for my xbox. I have another email address I use for everything else. If I try and add the second email to my... Discussion in 'XBoX Accessibility' started by Defin Prankster, Feb 2, 2022.

  1. Can't add email address


    Hi

    I have an email address I only use for my xbox. I have another email address I use for everything else.

    If I try and add the second email to my xbox account I get "This email address is already taken. Please try another one."

    How do I resolve this?

    :)
     
    Defin Prankster, Feb 2, 2022
    #1
  2. Defin Prankster Win User

    Can't add email address

    There is no gamertag associated with the account I am trying to add.
  3. Jesse E' Win User

    Can't add email address

    Unfortunately the system believes that the email is taken already and it can't be added.
  4. Jesse E' Win User

    Can't add email address

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    Using the second email sign in at Xbox.com

    If you see a gamertag attached to the email, then you can't use it. You'll need to create a different account.
  5. WattyNuela Win User

    Lost access to mail address alias for Microsoft account - how to transfer to new?

    If the email address you're using for both accounts are from a non Microsoft domain. You're correct, that's possible

    But you can review that's stated in the article notes:

    "You can't add an email address that's associated with a work or school account as an alias.

    Existing Hotmail, Live, Outlook.com, and MSN addresses can't be added as aliases, and you can't add an alias that is already associated with another Microsoft account."
  6. Sodangidni Win User

    Trying to change email address on Minecraft account

    Hello, Megan M. I’m Arturo, and I’ll be glad to provide assistance with your inquiry today.

    I would like to ask, is your daughter’s Minecraft account under your Microsoft account/email address, or she has an account for her?

    In addition to that, in order to change the email address associated with a Microsoft account, you need to follow these steps:

    Go to Add an alias (https://go.microsoft.com/fwlink/p/?linkid=864833). Sign in to your Microsoft account, if prompted.

    Under Add an alias, do one of the following:

    Create a new Outlook.com email address and add it as an alias.

    Add an existing email address as an alias.

    Select Add alias.

    Notes:

    You can't add an email address that's associated with a work or school account as an alias.

    An alias or email address can only contain letters, numbers, dot (.), underscore (_) or dash/hyphen (-). Spaces and other special characters aren't allowed.

    Existing Hotmail, Live, Outlook.com, and MSN addresses can't be added as aliases, and you can't add an alias that is already associated with another Microsoft account.

    It isn't possible to create a new alias using @hotmail, @live.com, or @msn.com. If a Hotmail address is important to you, you need to sign out and create a new account.

    Reference link:

    https://support.microsoft.com/offic...look-com-459b1989-356d-40fa-a689-8f285b13f1f2

    Regards,

    Arturo.
Thema:

Can't add email address

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