Cant add Credit card as payment method to my MS account.

Discus and support Cant add Credit card as payment method to my MS account. in XBoX on Windows to solve the problem; My credit card stopped working in the Microsoft store so I deleted it as a payment method and then tried to add it again. Now I get the message that... Discussion in 'XBoX on Windows' started by Amac1, Mar 25, 2022.

  1. Amac1
    Amac1 Guest

    Cant add Credit card as payment method to my MS account.


    My credit card stopped working in the Microsoft store so I deleted it as a payment method and then tried to add it again. Now I get the message that the details don't match the credit card. However the details I'm entering do match. I've been in contact with my bank and there is no issue. In fact, they said they approved the transaction when I first entered it in the Microsoft store, however the MS store gave me an error. The MS store app was updated on my pc before all these errors started. Could this be related to my issue. Any ideas on how to fix this? I've gone through and checked all the troubleshooting recommendations given by MS.

    :)
     
    Amac1, Mar 25, 2022
    #1
  2. BriceBlocker Win User

    Credit card not showing as option for child's account in Microsoft Family Services.

    I'm having the same issue. added card to my sons account as a payment method but cards show up in the credit cards section of his account in my MS family. when i approve a purchase instead of asking me to add money to his account, it appears as if I'm buying it for him using the payment method linked to my MS account, even though on the xbox he selected the credit card linked to his account.

    1. why doesn't the credit card linked to his personal MS account show up in the credit section for him in My family

    2. Why is it trying to use my payment method to pay for a game i approved, when he selected the payment method linked to his account when requesting permission to buy?

    seriously microsoft, how about a legitimate answer here. you're making this so difficult.
  3. Ricardo Lechuga Win User

    Cant add Credit card as payment method to my MS account.

    Great, hope it gets solved, you can also try as i mentioned, have a nice day
  4. Amac1 Win User

    Cant add Credit card as payment method to my MS account.

    Thank you for your reply.

    I have checked that the region on my PC and in the store match. I've also checked that the billing address exactly matches my profile at my bank. I've also tried deleting and re-adding the address. I tired adding my husbands mastercard and we got exactly the same error!

    I've now been in touch with MS billing support and after 1hr 15 minutes on the phone trying to fix this issue, the support person was unable to fix it and I've now got a case number and hopefully they will resolve the issue in the next 24 hours.
  5. Ricardo Lechuga Win User

    Cant add Credit card as payment method to my MS account.

    Hi Amac1! My name is Ricardo an independent advisor ready to help you with this situation!

    Try adding the card in here

    https://account.microsoft.com/billing/payments

    Be sure that the region at the bottom of the screen matches your card region, as you can't add a card in a region besides the card origin region

    [​IMG]
  6. nicsanj Win User

    Payment method

    is there any way for me to add payment method without credit card? i have PC game pass code, but to activate it, i need to add payment method, for me it such a waste if i cannot add my code to my account.
Thema:

Cant add Credit card as payment method to my MS account.

Loading...
  1. Cant add Credit card as payment method to my MS account. - Similar Threads - Cant add Credit

  2. I cant login to my microsoft account to add a phone number

    in XBoX Accessibility
    I cant login to my microsoft account to add a phone number: I have been trying to add a phone number to my account so I can claim my microsoft reward points. But whenever I try to login to my account it simply sends me back to the login page. I cannot edit...
  3. cant add payment method

    in XBoX on Windows
    cant add payment method: I'm trying to add a payment method but i don't know why but non of my cards are working, one is a visa and the other one is a master card, I'm just trying to use my pc game pass code and i cant...
  4. How can i fix that i cant add friend?

    in XBoX Games and Apps
    How can i fix that i cant add friend?: I can’t add friends on the cloud gaming site because it always said that something went wrong andi cant play with my friends 2c36c35f-d851-4dba-9d28-8d9e133635b5
  5. Why cant I re-add my profile after removing it to fix the "something went wrong" sign in issue.

    in XBoX Accessibility
    Why cant I re-add my profile after removing it to fix the "something went wrong" sign in issue.: I removed my profile as you suggested to do in order to solve error 0x8007003B. When I try to add profile. It thinks about it. Then goes straight to dashboard without signing in. My password and...
  6. Cant add new credit card

    in XBoX Accessibility
    Cant add new credit card: Hello, i cant add new credit card. It always says i added wrong information, but i gived it right. First i tried to change current card information, but it also says i add it wrong. I tried to...
  7. Cant able to add Credit or Debit card to Microsoft account, dont have xbox gift card if i...

    in XBoX on Windows
    Cant able to add Credit or Debit card to Microsoft account, dont have xbox gift card if i...: Cant able to add Credit or Debit card to Microsoft account, dont have xbox gift card if i have online xbox series s console how can i buy games? I have just buy gaming console which is xbox...
  8. why cant i add my debit card so i can buy stuff when it say add credit card/Debit i wana add ...

    in XBoX Accessibility
    why cant i add my debit card so i can buy stuff when it say add credit card/Debit i wana add ...: help me add my debit so i can spend money fa6541c5-c8a6-4372-a17c-56058562c06f
  9. Cant add my credit card info as a payment option. Microsoft has for some reason deleted my ...

    in XBoX on Consoles
    Cant add my credit card info as a payment option. Microsoft has for some reason deleted my ...: When i try i get this error message. 25055-f+X7CQAAAAAAAAAA-12a16a8b-2213-496b-b0ce-53168be89ca0 51d43945-e40b-4a66-9994-680748f2be3d
  10. Cant add my credit card because of expiry date

    in XBoX on Consoles
    Cant add my credit card because of expiry date: My credit card's expiry date is 08-24 but when i write the card informations i cant select 2024. The last year is 2023. Can somebody help me? 747d3f34-e602-4012-b463-6e85fb8c018d