Can't Add Console to Xbox App; Gets Stuck On "Enable" Screen

Discus and support Can't Add Console to Xbox App; Gets Stuck On "Enable" Screen in XBoX on Windows to solve the problem; I'm trying to connect my console to my Xbox app on my phone and my PC. Every time I select "Add an Existing Console", it then says to select "Enable"... Discussion in 'XBoX on Windows' started by BiggestMac55, Sep 28, 2022.

  1. BiggestMac55
    BiggestMac55 Guest

    Can't Add Console to Xbox App; Gets Stuck On "Enable" Screen


    I'm trying to connect my console to my Xbox app on my phone and my PC. Every time I select "Add an Existing Console", it then says to select "Enable" on the display for my Xbox. Not always, but sometimes the prompt does come up and I select "Enable", and go through the steps for setting up Remote Play. However, even after finishing all that, both the Xbox mobile app and PC app never get passed that "Select Enable" part; it seems to be stuck on that step. I really would appreciate any information as I want to connect my console to my Xbox apps in order to use Discord chat on my Xbox.

    For reference, I have an Xbox Series X, my phone is a Galaxy S21, and my PC is a Windows PC.

    Thanks!

    :)
     
    BiggestMac55, Sep 28, 2022
    #1
  2. JosefLBohorquez Win User

    Can't Add Console to Xbox App; Gets Stuck On "Enable" Screen

    Sure thing
    Let me know how it goes at the end
  3. BiggestMac55 Win User

    Can't Add Console to Xbox App; Gets Stuck On "Enable" Screen

    Short answer: yes it is.

    Long answer: I have a bridge network thing going on, so I have two routers (one belongs to my roommate). The modem is wired into the first router, then an ethernet cable connects a Lan port on that router to my ethernet switch. The switch then connects to my router, PC, and Xbox. So my router, my roommates router, and everything else are all on the same network.
  4. BiggestMac55 Win User

    Can't Add Console to Xbox App; Gets Stuck On "Enable" Screen

    I will try this as soon as I can get to it. I'll keep you posted!
  5. JosefLBohorquez Win User

    Can't Add Console to Xbox App; Gets Stuck On "Enable" Screen

    Please try the opposite.
    Just in case your current network config is interfering

    For this purpose you can try sharing mobile data via wifi hotspot feature and connect the PC and Console in that way
  6. BiggestMac55 Win User

    Can't Add Console to Xbox App; Gets Stuck On "Enable" Screen

    Hey Josef.

    This happens on both PC and Mobile phone.

    I've tried using the same WiFi as my Xbox on my phone and my PC, and I've even tried using Mobile data on my phone. No dice. My Xbox is usually hooked up via Ethernet anyway, and even then it still doesn't work.

    As for my current hookup on my Xbox, it is wired with an Open NAT type. My PC uses the same Ethernet connection (I use an Ethernet switch), so it also says my NAT type is open.
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Can't Add Console to Xbox App; Gets Stuck On "Enable" Screen

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