Can't add a card to my account

Discus and support Can't add a card to my account in XBoX Sales and Promo to solve the problem; Everytime I enter it in, it says check your info it doesnt match the info on the card. After a few tries it says it can't authorize and I need to call... Discussion in 'XBoX Sales and Promo' started by slayingmilk434, Jun 4, 2020.

  1. Can't add a card to my account


    Everytime I enter it in, it says check your info it doesnt match the info on the card. After a few tries it says it can't authorize and I need to call my bank. I've called and the bank told me there wasn't anything on their end that was blocking me and
    to contact the merchant. I've tried calling support and following the website links and every single source has given me instructions on how to change payment method but not addressing my issue.

    :)
     
    slayingmilk434, Jun 4, 2020
    #1
  2. XBF Leo G Win User

    Can't add a card to my account

    Hello slayingmilk434,

    Thank you for posting on the Xbox forums. We understand that you are unable to add a payment instrument to your Microsoft account Microsoft has a support article that provides

    troubleshooting for payment option issues
    . This error is generally associated with the billing information for the payment instrument. Be sure to let us know the results
    slayingmilk434!
  3. TheShredder7 Win User

    Can't add a card to my account

    Hi, have you tried to add through the website? Also really make sure that your info, especially your card name is written as registered from the bank, sometimes it appears differently at the card.

    https://account.microsoft.com/?ref=MeControl
  4. DivineCS7 Win User

    Can't add gift card to my account

    How long did you have to wait? I've been 3 weeks and nothing.
  5. Kevin Potts Win User

    Can't add credit card to my account

    I called my bank, there is no problem with my card. I was able to use it on Steam with no problem and I used it at several stores with no problem. It’s Microsoft that is saying that it has exceeded the number of accounts that it is associated with out of the blue, and I only have one Microsoft account. The card is fine, it’s something that Microsoft has done and I don’t know why.
  6. Jesse E' Win User

    Can't add credit card to my account

    To be fair only your bank will be able to provide better information about what's going on. When a payment method is rejected out of the blue, it's usually a problem from the bank's end.

    Season's greetings.
Thema:

Can't add a card to my account

Loading...
  1. Can't add a card to my account - Similar Threads - Can't add card

  2. I can't add a card to my microsoft account

    in XBoX Accessibility
    I can't add a card to my microsoft account: It's Saturday and I want to play Revenge of the Savage Planet with my wife. All good for her account, she was able to pay for xbox game pass with the card. Billing address not matching, card...
  3. Why can't I add a gift card to my cart ?

    in XBoX on Windows
    Why can't I add a gift card to my cart ?: I am trying to add a gift card to my cart however I see a box with a error code in it telling me I'm at my limit in my cart when there's nothing there. Here's the code CV:...
  4. Why can't I add my visa debit card. It says the info isn't correct even though I have used...

    in XBoX Accessibility
    Why can't I add my visa debit card. It says the info isn't correct even though I have used...: Why can't I add my visa debit card. It says the info isn't correct even though I have used the card several times. I have put the card in 20 times with no luck 56ebb309-3f32-4b18-8ac5-c034cf66332d
  5. Can't add my bank card?

    in XBoX Accessibility
    Can't add my bank card?: Hello everyone , I've been trying to add my bank card onto my Xbox account for the past month but everytime xbox says the info I entered isn't correct but it very much is lol. So I'm curious if...
  6. can't add debit card for payment method, it says "Check the info you entered. It doesn't...

    in XBoX Games and Apps
    can't add debit card for payment method, it says "Check the info you entered. It doesn't...: I checked everything and it matched the info for the card, I even entered another card, and still had the same issue. I tried the suggested solution from these (nothing works) Error: Check...
  7. Can't add my debit card

    in XBoX on Windows
    Can't add my debit card: It keeps saying "Check the info you entered. It doesn't match the info for this card." Even though I put everything in right. I even tried a gift card and still no dice....
  8. Can't add credit card to my account

    in XBoX on Windows
    Can't add credit card to my account: I tried purchasing some Call of Duty coins last night on my Xbox account, and my purchase kept being declined. I tried again on the MS Store app on my PC and it was declined. I was trying to use...
  9. Can't add my debit card to account.

    in XBoX on Consoles
    Can't add my debit card to account.: Tried using my debit card and registering it for my account and I was given the "Check the info you entered it doesn't match the info for this card", so the address was wrong and it was marked...
  10. Why can't I add Canadian Credit Card info to my Xbox account?

    in XBoX on Windows
    Why can't I add Canadian Credit Card info to my Xbox account?: My account says I'm in Canada under "Region" but I can't use my Credit Card for anything. Every time I try, it locks the region as United States and greys it out so I can't click on it to change...