Can’t activate Xbox live code

here you go:

Error 80122725 occurs when you try to redeem a gift card on Xbox Live

Problem

You see the following error message when you try to redeem a gift card code on Xbox Live:

Can’t retrieve information from Xbox Live. Please try again later.

Status Code: 80122725

This means that the card was not activated at the retailer.

Solution

To resolve this issue, return the card to the retailer and ask them to activate it.

hope that helps

Attempting to redeem on the 360 console gave me the error code that I looked up below:


You see the following error message when you try to redeem a gift card code on Xbox Live:

Can’t retrieve information from Xbox Live. Please try again later.

Status Code: 80122725

This means that the card was not activated at the retailer.


Clearly she'll have to return to the store in the end. Thanks for the reply.

Yes, I can’t use my card to buy different games and PC Game Pass, and I can’t use the code to activate PC Game Pass. This is the message I most often receive when using an activation code: Check the instructions that came with your code. You might need to redeem it on a different web page or device, or you may be ineligible to redeem this code.

Hello Cadavertian!

Can you play online games? If the answer is yes, its activated but with 14 days trial has some restrictions:

The following limitations and restrictions apply to Xbox Live trials from games or console bundles:

• If you have an existing paid Xbox Live Gold subscription, you can’t redeem an Xbox Live Gold trial from games or console bundles to extend your subscription period. However, you can redeem the digital code once your current paid subscription expires.
• Redeemable codes for Xbox Live Gold trial subscriptions are only available in select games and console bundles.
• You can’t stack redeemable codes for Xbox Live Gold trials from games or console bundles. This means that you can’t start another trial period before your current trial period has finished. However, you can purchase an Xbox Live Gold subscription and start
  that subscription at any time during the trial period.

Hello ОлегКрутько,

Do you have an active Xbox live subscription? If you have an existing paid Xbox Live Gold subscription, you can’t redeem an Xbox Live Gold trial from games or console bundles to extend your subscription
period. However, you can redeem the digital code once your current paid subscription expires.

If you do not have a current active subscription, then you should
contact support like the error message advises.