Cant activate 4k and 5.1 audio on Xbox one X get error 0x80bd0009

Discus and support Cant activate 4k and 5.1 audio on Xbox one X get error 0x80bd0009 in XBoX on Consoles to solve the problem; After talking with chat support, they told me it was better to post here the issue i have and LOTS of others are having aparently. I now have the Xbox... Discussion in 'XBoX on Consoles' started by Rodri Magalhães, Dec 21, 2017.

  1. Cant activate 4k and 5.1 audio on Xbox one X get error 0x80bd0009


    After talking with chat support, they told me it was better to post here the issue i have and LOTS of others are having aparently.

    I now have the Xbox One X, with a LG 60UF850V tv (no hdr) and the TV connected with optical cable with a 5.1 home cinema.

    When i had the One S, i had it working perfectly with 5.1 audio at 1080p resolution through HDMI cable.

    But now with Xbox One X when i try to select 5.1 audio i get error 0x80bd0009.

    I did some searching and apparently many others were having this issue on xbox one S and solution was changing Video Output from Automatic to HDMI. When i do this, i can only select 1080p resolution, not 4K. but 5.1 audio issue is solved

    So with Xbox one X i can only use 4k or 5.1 audio.

    Solution for now is connect optical cable directly on xbox, but i will lose 5.1 audio on TV apps, Playstation, Raspberry,...

    I see people here with this issue for almost 2 years and still no fix or no word from microsoft about this

    :)
     
    Rodri Magalhães, Dec 21, 2017
    #1
  2. Error code 0x80bd0009 not found?

    I have the same problem but i cant even enable 5.1 audio Cant activate 4k and 5.1 audio on Xbox one X get error 0x80bd0009 :( i can enable 5.1 audio but if i select HDMI on video output, instead of automatic. But that only allows me to select 1080p resolution, not 4k. So i can only use 4k or 5.1 audio on Xbox One X
     
    Rodri Magalhães, Dec 21, 2017
    #2
  3. Error code 0x80bd0009 xbox one x

    I have the same problem but i cant even enable 5.1 audio Cant activate 4k and 5.1 audio on Xbox one X get error 0x80bd0009 :( i can enable 5.1 audio but if i select HDMI on video output, instead of automatic. But that only allows me to select 1080p resolution, not 4k. So i can only use 4k or 5.1 audio on Xbox One X
     
    Rodri Magalhães, Dec 21, 2017
    #3
  4. Rodri Magalhães Win User

    Error code 0x80bd0009 not found?

    I have the same problem but i cant even enable 5.1 audio :( i can enable 5.1 audio but if i select HDMI on video output, instead of automatic. But that only allows me to select 1080p resolution, not 4k. So i can only use 4k or 5.1 audio on Xbox One X
  5. Rodri Magalhães Win User

    Error code 0x80bd0009 xbox one x

    I have the same problem but i cant even enable 5.1 audio :( i can enable 5.1 audio but if i select HDMI on video output, instead of automatic. But that only allows me to select 1080p resolution, not 4k. So i can only use 4k or 5.1 audio on Xbox One X
  6. Dkgoki Win User

    Error code 0x80bd0009 when set up DOLBY ATMOS

    It is worked for me too. Only point is once turn on auto detect and pick 4 k do not click on Video Mods Allow Hdr 10 it is de activating dolby

    Do you have an optical cable (SPDIF) to bypass the HDMI in the receiver/TV, completely, to see if that works? You can then turn off your HDMI audio with that.

    Also, I've found a similar post here that may help:
    https://answers.microsoft.com/en-us/xbanswers/forum/xba_console/error-code-0x80bd0009-xbox-one-x/a48bdd21-492e-4592-99fb-654d357455f3


    "Hello, i had the same problem with my HDMI home-theater, i couldn't get HDMI sound passtrough 5.1 (error 0x80bd0009) probably due to 4K resolution. I found a solution so i hope it could help you, it just need to be configured first in manual 1080P, it's
    just a bug of the autodetect resolution mode that almost never works for passthrough sound even in 1080p now. First you need to switch in display and sound TV connection from Auto-detect to HDMI. Then you'll have a poor resolution. You'll have to switch to
    1080P and then accept all the options available in advanced video options and on the right for games and apps, don't forget to select : Allow 4k. When you'll have done this you'll need to go in audio output and select under speaker audio HDMI audio and 5.1
    passthrough (or 7.1 depending on your home-cinema). Here you shouldn't get the error code (0x80bd0009). Then you'll just need to get back to Display and sound and go back to Display Auto-detect and then go back to 4k resolution. It worked for me as i was getting
    the same error for month, after xbox upgrade, while at first it worked perfectly with the same material. Hope this will help you! Bye."
  7. ChiefJoboo Win User

    Error code 0x80bd0009 when set up DOLBY ATMOS

    Do you have an optical cable (SPDIF) to bypass the HDMI in the receiver/TV, completely, to see if that works? You can then turn off your HDMI audio with that.

    Also, I've found a similar post here that may help:
    https://answers.microsoft.com/en-us/xbanswers/forum/xba_console/error-code-0x80bd0009-xbox-one-x/a48bdd21-492e-4592-99fb-654d357455f3


    "Hello, i had the same problem with my HDMI home-theater, i couldn't get HDMI sound passtrough 5.1 (error 0x80bd0009) probably due to 4K resolution. I found a solution so i hope it could help you, it just need to be configured first in manual 1080P, it's
    just a bug of the autodetect resolution mode that almost never works for passthrough sound even in 1080p now. First you need to switch in display and sound TV connection from Auto-detect to HDMI. Then you'll have a poor resolution. You'll have to switch to
    1080P and then accept all the options available in advanced video options and on the right for games and apps, don't forget to select : Allow 4k. When you'll have done this you'll need to go in audio output and select under speaker audio HDMI audio and 5.1
    passthrough (or 7.1 depending on your home-cinema). Here you shouldn't get the error code (0x80bd0009). Then you'll just need to get back to Display and sound and go back to Display Auto-detect and then go back to 4k resolution. It worked for me as i was getting
    the same error for month, after xbox upgrade, while at first it worked perfectly with the same material. Hope this will help you! Bye."
  8. mathiasPV Win User

    Xbox One S surround sound no longer working (0x80bd0009)

    Hello, i had the same problem with my HDMI home-theater, i couldn't get HDMI sound passtrough 5.1 (error 0x80bd0009) probably due to 4K resolution. I found a solution so i hope it could help you, it just need to be configured first in manual 1080P, it's
    just a bug of the autodetect resolution mode that almost never works for passthrough sound even in 1080p now. First you need to switch in display and sound TV connection from Auto-detect to HDMI. Then you'll have a poor resolution. You'll have to switch to
    1080P and then accept all the options available in advanced video options and on the right for games and apps, don't forget to select : Allow 4k. When you'll have done this you'll need to go in audio output and select under speaker audio HDMI audio and 5.1
    passthrough (or 7.1 depending on your home-cinema). Here you shouldn't get the error code (0x80bd0009). Then you'll just need to get back to Display and sound and go back to Display Auto-detect and then go back to 4k resolution. It worked for me as i was getting
    the same error for month, after xbox upgrade, while at first it worked perfectly with the same material. Hope this will help you! Bye.
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Cant activate 4k and 5.1 audio on Xbox one X get error 0x80bd0009

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