Can't access Xbox Game Pass after downgrading

Discus and support Can't access Xbox Game Pass after downgrading in XBoX on Windows to solve the problem; I used to have Game Pass Ultimate for PC & Xbox but downgraded to just Xbox Game Pass. When I try to access Game Pass or Xbox Live Gold games on my... Discussion in 'XBoX on Windows' started by A Cliff1, Jul 2, 2023.

  1. A Cliff1
    A Cliff1 Guest

    Can't access Xbox Game Pass after downgrading


    I used to have Game Pass Ultimate for PC & Xbox but downgraded to just Xbox Game Pass. When I try to access Game Pass or Xbox Live Gold games on my console it asks me if I want to subscribe to those services. Is Gold seperate from Game Pass now? I assumed Xbox Game Pass allowed access to Games with Gold. Either way not sure why it keeps asking me to subscribe to Game Pass when I already am? I checked the subscription settings on my console and it says I have Game Pass.

    :)
     
    A Cliff1, Jul 2, 2023
    #1
  2. A Cliff1 Win User

    Can't access Xbox Game Pass after downgrading

    Thanks for the quick response and clarification! I was able to cancel game pass and subscribed to gold.
  3. Francia J. Win User

    Can't access Xbox Game Pass after downgrading

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

    Just a friendly reminder though that Game Pass for Console and Xbox Game Pass Ultimate are different because Xbox Game Pass Ultimate includes Xbox Live Gold, PC Game Pass, and EA Play.

    If you only have Game Pass for Console, then yes, the Xbox Live Gold subscription needs to be purchased separately.
  4. StuartATrueRed Win User

    Change subscription

    Also, if you purchase Game Pass first, then it would be converted to Ultimate and if you cancel ultimate, you would lose your Game Pass subscription. So if you do cancel Ultimate, do it first before you downgrade to just Game Pass.

    Which subscription are you downgrading to, is it Xbox Game Pass, PC Game Pass, or Game Pass Core?

    If Game Pass Core, you will only have access to just over 30 games that are part of the Game Pass catalogue, and online multiplayer.

    If Xbox Game Pass, you will have access to all the Game Pass games on the Xbox Console, and no online multiplayer.

    If PC Game Pass, then you will have access to all the Game Pass games on the PC including EA Play, and online multiplayer.
  5. zl DiviNe lz Win User

    Xbox Game Pass Ultimate Downgrade not possible?

    According to the Amazon website, there is a possibility to downgrade, just wait for the subscription time to end. "Downgrading? After you've upgraded, you can still redeem Live Gold and Game Pass Console
    codes towards the value of an Ultimate month. To downgrade, just wait for your Ultimate plan to end and re-join."

    https://www.amazon.co.uk/Xbox-Game-Pass-Ultimate-Months/dp/B07S97D11H
  6. Gizzer3010 Win User

    Game pass ultimate cancellation and previous games with gold from Xbox live

    Hi benfransen,

    In effect, GPU is just enhancing your gold (so you get Game Pass as well). The only thing you would lose access to if you "downgraded" to Gold, is access to the Game Pass content (unless you purchased the games outright). Everything else would stay as it
    is now.

    Best,

Thema:

Can't access Xbox Game Pass after downgrading

Loading...

  1. Can't access Xbox Game Pass after downgrading - Similar Threads - Can't access Game

  2. Can't access Game pass games on my PC

    in XBoX Games and Apps
    Can't access Game pass games on my PC: Hi, I can play game pass games on my Xbox fine but when I try play them on my PC it doesn't work. It says I don't currently have an Xbox game pass subscription. It says this on my Microsoft...

  3. Game Pass subscription active but can't access Cloud Gaming feature

    in XBoX Games and Apps
    Game Pass subscription active but can't access Cloud Gaming feature: Hello everyone, I'm currently experiencing an issue with my Game Pass subscription. While it shows that my subscription is active, I'm unable to access the Cloud Gaming feature. Every time I try,...

  4. Can't Access Xbox Game Pass Quests on Mobile App

    in XBoX Games and Apps
    Can't Access Xbox Game Pass Quests on Mobile App: I've been trying to access Xbox Game Pass quests through the mobile app, but I keep encountering issues. Each time I attempt to open the quests section, the app either crashes or loads...

  5. Is the network down? Can't access store or online games.

    in XboX Insiders
    Is the network down? Can't access store or online games.: Can't login to the Xbox store or access online games, is the network down. submitted by /u/TheReal_TribalChief [link] [comments]

  6. Why can't i access Ubisoft Connect while playing on cloud gaming?

    in XBoX Games and Apps
    Why can't i access Ubisoft Connect while playing on cloud gaming?: I am playing Far Cry 6 and i want to open Ubisoft Connect but it just shows error that it can't be open while playing remotely, so how am i suppose to redeem something?...

  7. Game Pass subscription active, but can't access the library on Xbox Series X

    in XBoX Games and Apps
    Game Pass subscription active, but can't access the library on Xbox Series X: I've been having trouble accessing my Game Pass library despite having an active subscription. Every time I try to access the library on my Xbox Series X, I'm met with a message saying I need to...

  8. Can't Access Game Pass Library After Subscription Renewal

    in XBoX Games and Apps
    Can't Access Game Pass Library After Subscription Renewal: Hello everyone, I've recently renewed my Xbox Game Pass subscription, but I'm encountering an issue where I can't access my game library. Every time I try to open the Game Pass, it prompts me to...

  9. Can't Access my Game Pass Account but still Paying.

    in XBoX Accessibility
    Can't Access my Game Pass Account but still Paying.: I was abroad for a year and lost my local phone number which I used to recover my password via SMS. I am still paying for my game pass subscription but because I no longer have the phone number I...

  10. Can't access games I have purchased.

    in XBoX Accessibility
    Can't access games I have purchased.: Hello, I'm trying to access games that I had previously purchased under my late husbands xbox account. When my husband passed away we were able to access the games, but as time has passed and I'm...