Can't access Snowrunner DLC

Greg Brookins · Mar 31, 2023

I am playing Snowrunner via game pass on windows. I bought the season 1, 2, 3 game pass DLC. In the xbox app, it says content available in game, no download needed.

When i launch the game, the new zones are locked behind dlc. When i click to go to microsoft store, it says i already own it....

Im confused.

:)

Rostom L

Thanks for confirming, Greg.

Let's try to verify and repair your game files.
Open the Xbox app for Windows.
In My Library, select the game title.
Select the More options (…) button and choose Manage.
Select Files and then Verify and repair.

Once done, restart your PC before launching the game.

If it's still not working (since the DLC does not require download), I recommend that you instead contact the game publisher support to report the issue and to ask for further assistance. You can submit a ticket through this link here https://support.focus-entmt.com/hc/en-us/reques...

Greg Brookins

Looks like i own Windows version.

I clicked the install to button and it opened xbox gaming app:

Thanks

Rostom L

Oh, that's brilliant! I am glad that everything is working now. I appreciate your patience and time here in the community.

Take care!

Greg Brookins

So it turns out, when you buy the year passes you still have to click and download the individual dlc.....Im good now. thanks.

Rostom L

Hi Greg!

Please note that the game has two versions - for Xbox and Windows.

Check the SnowRunner - Year 1 Pass links below for Xbox and Windows and tell me which one says you owned it.

Windows version - https://www.xbox.com/games/store/snowrunner-yea...

Xbox version - https://www.xbox.com/games/store/snowrunner-yea...

If you got the Xbox version, it won't work on your PC. You need to purchase the PC version.

Can't access Snowrunner DLC