Can't access realm I am paying for

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

Can you please sign in to https://account.xbox.com/settings, from there please make sure that the settings on this screenshot that has an arrow are set to "allow" or "everyone".

If it's already set to "allow" or "everyone", please check if you have an active Xbox live gold subscription or Xbox Game Pass Ultimate. An Xbox Live Gold subscription is required to play an online multiplayer game such as Minecraft. To check follow the steps below:

Press the Xbox button on your controller to open the guide, and then select System > Settings > Account > Subscriptions.

Is it a realm? Or a world hosted on someones console? If it's on the console, the Xbox would need to be left on and the world opened in Minecraft and running to allow others to access it. If it's a Realm, then that is a subscription and the user would
have to continue to pay that cost to keep the Realm hosted and accessible. That person who owns the realm would be able to manage permissions for people who have access and who do not. Are you in contact with the owner of the world/realm?

I should have been more specific in Original Post. I am considering purchasing 2 individual Minecraft Realms, one a 10 person accessible as well as a separate 2 person accessible Realm. I already have a 10 person realm that is active but I am trying to figure out if I also purchase the 2 person accessible realm if both can be open and accessible to my members or if there can only be 1 active at a time.

I have access to the account, but Realms doesn't even show up anymore. We are just forever paying for something we don't have.

I'm also paying for a realm for the child account that we used to use. His friends are still able to access it just not us