Can't access privacy settings on Xbox

Discus and support Can't access privacy settings on Xbox in XBoX Accessibility to solve the problem; Hello. I am trying to allow multiplayer to be played on my Minecraft account because it will not allow me to do it. I was told that I should be able... Discussion in 'XBoX Accessibility' started by nemolee.exe, Aug 28, 2021.

  1. nemolee.exe
    nemolee.exe Guest

    Can't access privacy settings on Xbox


    Hello.

    I am trying to allow multiplayer to be played on my Minecraft account because it will not allow me to do it. I was told that I should be able to do it through my Xbox Privacy setting but unfortunately I can't access them. Whenever I try to enter my privacy settings for my Xbox account I get redirected to this website: https://support.xbox.com/en-US/help...-safety/manage-app-privacy-settings-xbox-one. I clearly do not understand. I am over 18. What should I do?

    :)
     
    nemolee.exe, Aug 28, 2021
    #1
  2. GoingInOrbit Win User

    Can't Access Privacy Settings

    Maybe your account's getting recognized as a Child (younger than 18 years old)?
  3. J1_x Win User

    Can't access privacy settings

    Hi yes i managed to solved the problem by signing out of the family and back in and out and somehow it ended up working.
  4. Kathy A. Win User

    Can't access privacy settings

    Hi J1_x,



    Hope you are doing fine.

    We would like to follow up your concern.

    Kindly let us know if you still have issue by posting a reply.



    Kind regards,

  5. GoingInOrbit Win User

    Can't Access Privacy Settings

    Hi!

    The best option is to double-check your account's Date of Birth by visiting https://account.microsoft.com/profile. Calculate the DOB to the present time and if it makes your account younger than 18, the account is a Child. Otherwise, it's an Adult.

    Only an Adult account has the ability to customize a profile's privacy and online safety settings.
  6. CoralRetro Win User

    Can't Access Privacy Settings

    I don't think so...last time I checked, it wasn't set to being a child

    Just to be sure—how would I check what age my account is being recognized as?
Thema:

Can't access privacy settings on Xbox

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