Can't access my paid for content

Discus and support Can't access my paid for content in XBoX Games and Apps to solve the problem; I purchased fallout 3 on my new account but I can't access the add ons I already bought on a different account that got banned and can't access anymore... Discussion in 'XBoX Games and Apps' started by SpiffyCleric834, Sep 8, 2014.

  1. SpiffyCleric834
    SpiffyCleric834 Guest

    Can't access my paid for content


    I purchased fallout 3 on my new account but I can't access the add ons I already bought on a different account that got banned and can't access anymore but it show I have it in my xbox's memory.

    :)
     
    SpiffyCleric834, Sep 8, 2014
    #1
  2. NicolausCamp
    NicolausCamp Guest
    Cannot download season pass content

    I bought the season pass for Forza Horizon before it was delisted, but I've only come around to playing the game recently, thinking I was on the safe side having bought the pass earlier and therefore having access to all the content.

    However, I can't access any of the content, as the game won't let me connect to the marketplace and download the conent that I've paid for. The extra cars and the Rally expansion aren't available in my game menu either, just the season pass.

    I can understand that you can't put the game up for sale any longer because of licensing issues, but at least make the content available to the ones who have actually paid for it! I now have bought a season pass for full price that I can't use at all!
     
    NicolausCamp, Sep 8, 2014
    #2
  3. Goblin Ink
    Goblin Ink Guest
    The episodes of preacher are missing under the show link

    What the Hell? Why pay the money if you can't keep up your end? MS put all this fuss about the xbox being a media center and you can't get your paid content to load on time. Where is Episode 9? I swallowed the fact I have to wait 2 days but now its not even
    showing up.

    I can access it online... but only on Internet explorer... with silverlight. WHY CAN'T I get it on my xbox where I paid for it?!
     
    Goblin Ink, Sep 8, 2014
    #3
  4. Smwutches
    Smwutches Guest

    Can't access my paid for content

    If you had ever switched consoles since you purchased those add-ons, you would need to perform a license transfer in order to be able to access the content on your new account. But since your old account is banned you won't be able to sign into that account
    to perform a transfer. You'll need to purchase the content on your new account if you want to play it.
     
    Smwutches, Sep 8, 2014
    #4
  5. JasonWescott Win User

    Digital Content Refund

    Please read my question BEOFRE answering. I paid for a bunch of digital content over the past couple of years. As of right now I cannot access ANY OF IT. Microsoft owes me compensation for deliberately denying me access to content I paid for. OR even better give me access to my content.
  6. Vitiated1 Win User

    GFWL - there was an error retrieving your purchase history. please sign out and try again later

    I am also unable to access and redownload my content, including games and DLC not available on Steam. Hoping Microsoft will fix this and allow customers to access content we paid for
  7. Goblin Ink Win User

    The episodes of preacher are missing under the show link

    What the Hell? Why pay the money if you can't keep up your end? MS put all this fuss about the xbox being a media center and you can't get your paid content to load on time. Where is Episode 9? I swallowed the fact I have to wait 2 days but now its not even
    showing up.

    I can access it online... but only on Internet explorer... with silverlight. WHY CAN'T I get it on my xbox where I paid for it?!
  8. StealthWolf420 Win User

    Cracked Call of Duty Modern Warfare 3 Xbox 360 game

    I have the season pass to cod aw and I can't i access any of the new weapons Why? And I paid money and can't use

    My *** I paid for this is the second time this happened I'm not happy
  9. Smwutches Win User

    Can't access my paid for content

    If you had ever switched consoles since you purchased those add-ons, you would need to perform a license transfer in order to be able to access the content on your new account. But since your old account is banned you won't be able to sign into that account
    to perform a transfer. You'll need to purchase the content on your new account if you want to play it.
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Can't access my paid for content

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