Can't access my old xbox 360 account that had gmail.

Hi,

There are a lot of potential reasons why you're unable to access your Xbox Live account. One of which is having a corrupted profile. To help you resolve this concern, we need more information. Kindly answer the following questions:

• Are you getting any error messages when trying to sign in your Xbox Live account?
• Have you tried resetting your account password?
• What are the troubleshooting steps you have done so far?

In the meantime, you can try to reset your account password. To do this, you may follow the steps provided on the link below:

How to reset your Microsoft Account password

Thanks but my contact preferences are already set to my hotmail account, the problem is that I still get some notifications sent to my old gmail account.

I no longer want my gmail account associated with my xbox live account and I can't see how to remove it.

my account was tied to my old phone number i don't have access to anymore

oh and yeah i also have the old phone number that is on the microsoft account still tied as a secondary number on my gmail account, that also being the original gmail of the microsoft account, there is no way that is not enough proof.

I had two gmail addresses, one for me and one for one child. Both gmail addresses had not been associated with a windows live id. I signed up for a windows xbox live account using my gmail first then tried to add my child to xbox live. Neither of the gmail
addresses were already registered with a windows live id initially. This did not work and this is where I hit the locale error.

Live should not be able to tell the age via a gmail account since it should not have access to any of the gmail account, its only association of the email address with a user created password. If live was trying to access the actual email account for age
details then I would expect some sort of notice to pop up to say you need to give the password to the email account and authorise windows live to be able to access your personal details.

Unless of course live has access to email accounts via another method... and that would be a big no no wouldn't it ;-)

This works, thanks! Don't know why I didn't think of that. Was so concerned with merging the accounts, but it appears that isn't possible.

But yes, just tried it and this works. Added my gmail account to my Xbox, had to create a gamertag for it -- but now any account logged in to that Xbox has Game Pass access since it's the "home" box for that gmail account. Thanks!