Can't access my Minecraft account on new PC

Hello Megan Sunga,

We appreciate you going through the troubleshooting steps. Since it is still not working, the problem may seem to be more complicated and require further investigation. We advise that you contact our live support team. It's advisable to work with them due to the complexity of the issue, as they have the tools needed to further diagnose it and give you an efficient solution.

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Hello Megan Sunga,

Thank you for posting in the Microsoft Community.

It seems like there might be an issue with the migration of your Mojang account to a Microsoft account. I suggest you try the following steps:



1. Go to the Mojang website and try logging in with your Microsoft Account.

2. If you are able to log in, go to your account settings and check if your Minecraft Java Edition is still linked to your account.

3. If you are unable to log in with your Microsoft account, try signing in with you Mojang account.

4. If you are able to log in, go to your account settings and check if your Minecraft Java Edition is still linked to your account.



Additionally, make sure that you are logging into the Minecraft launcher with the correct account. If you are still having issues, contact Xbox support for further assistance.

I hope these steps help you to access your Minecraft account on your new PC. If you still have any issues, please let me know and I will be happy to assist you further.

I can log in into my Minecraft account- and all it does is recreate the problem, the steps do not help.

My Minecraft java edition is not linked anymore. it was linked when i migrated it for years, and the system decided to remove the link . I can not log in with my Mojang account because you(Minecraft) have deactivated it since i migrated to Microsoft.

Please make Minecraft Java edition available for my account. I already purchased it

I am not trying to play the xbox version because i didn't buy the Xbox version.

Fix the problem you guys made. I paid for the game already.

I'm trying to log on via my desktop PC. I set up an account for my child to use on the iPad and it works fine there, but I can't log on and access Minecraft with my child's account on my desktop PC.

Hey Kyle, thanks so much for the reply, thats sad news that I can't recover my account, btw I can still access Minecraft but im afraid Ill be logged out soon. Ill just make a new Microsoft account and buy Minecraft