Can't access my account on Microsoft

My name is Fernando I'm an independent consultant, I'm happy to help

If they enabled Cloud Backup on their previous device, they can use their previous backup to recover their account credentials on a new iOS or Android device. For more information, see Backup and Recover Account Credentials with Authenticator.

https://support.microsoft.com/en-us...ator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40

Add the Authenticator to a new device will not automatically remove the app from the previous device. Even deleting the app from the old device is not enough. You will need to delete the app from the previous device AND inform Microsoft or your organization about unregistering the previous device as well as forgetting it.

To remove the app from a device using a personal Microsoft account, go to the 2-step verification area of the Account Security page and choose to disable verification from the old device. To remove the app from a device using a work or school microsoft account , go to the 2-Step

Verification area of your My Apps page or your organization's company portal to turn off old device verification

I hope I helped and see you soon.

Yes, Can't even access the Authenticator it login me out all my devices that connect to Microsoft I can still access my email for code but don't option for that.

Hello Ryle how are you?

My name is Ezequiel I'm an Independent Consultant.

Are you not getting the verification code on your new number?

It's not that I don't have access to my Microsoft account. The fact that I can't unlink my Microsoft account that's connected to something that I can't unlink without knowing where to start.

Hi, thank you for the reply.

The problem here is that the account was created specifically to buy minecraft, so it seems like the info i have
(including the credit card that was used) isn't enough to make it work.