Can't access Microsoft Rewards on the Xbox, anyone else have this issue?

Hello there!

My name is Jonny and I will be the Independent Advisor for Microsoft assisting you today!

First, thank you so much for contacting us regarding your concern. I do look forward to resolving this problem together!

I am very sorry you are experincing this issue with your Rewards app. I understand how this can be a bit frustrating.

Can you try performing a network connection reset by following the steps below?

To do this:

Unplug your network router for 3 minutes.

For Xbox One:

- Go to the Home screen.

- Press the Menu button on the controller.

- Select Settings.

- Go to Sleep Mode & Start-Up

- Select Shut Down.

For Series X|S:

- Open Settings on Xbox.

- Select the General tab.

- Click on Power Options.

- Under the “Options” section, click the “Shutdown now” option.

- Click the “Shut down” button.

Once done, power up the console and see if the issue continues.

Bing rewards is awesome.

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I don't know why people care about necroposting. As long as there's a valid discussion going on it doesn't matter why it was bumped.

I'm morroccan so they aren't any ways for me to get free MS points ?!! if there is please guys let me know I'll very thankful

yea.. my problem is i been trying to win a limited edition console for awhile now and still haven't won =) but the sweepstakes just pull you right in.it's soooooooo addicting..i'd quit smoking before quitting the sweepstakes..

If I had to choose between 400 MSP and sweepstake of a Limited Edition console, I'd go for 400 MSP.

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Free Microsoft Points are welcomed. =)

yea.. my problem is i been trying to win a limited edition console for awhile now and still haven't won =) but the sweepstakes just pull you right in.it's soooooooo addicting..i'd quit smoking before quitting the sweepstakes..