Can’t Access Cold War but Game is fully installed

FreezeOutlaw229 · Dec 22, 2021

So I got Cold War but it was the disc version but I also only have the series S and Xbox one so I installed it to my series s by first installing on my Xbox one then network transferring to my series s but when I load into the game everything is locked and grayed out even though I technically installed the whole game.

:)

Jesse E'

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Disc games are not compatible with the Series S. The only way to play the game on that console is by purchasing the digital copy.

GMS1stLDYCannon

Hello, that was a smart idea, but since it was a disc version you still need the disc to play the game.

Nursemorph

From what I can tell, to access the Series X version of the game, you need the Cross-Gen bundle...once you buy that, you should then be able to download and install the Series X version. Without the cross-gen bundle it will, presumably, just install the XB1 version

From the Store page:

"For digital owners of the Call of Duty®: Black Ops Cold War Standard Edition, this upgrade will unlock the Call of Duty®: Black Ops Cold War Cross-Gen Bundle, giving access to the Xbox Series X|S version of the game. After upgrade purchase, search in the Xbox store for the Call of Duty®: Black Ops Cold War - Cross-Gen Bundle to install the Xbox Series X|S version of the game."

HuskyMG

I have also uninstalled cold war and installed cold war twice

Yineca

You would lose games with gold, deals and access to online gaming on games that cost money but games that are free you’d be able to access multiplayer still games like apex legends fortnite halo infinite and I believe cod warzone you’ll still be able to access party chats but a game like cod vanguard and Cold Wars standard multiplayer you can’t play without the membership

Can’t Access Cold War but Game is fully installed