Cannot verify account

Discus and support Cannot verify account in XBoX on Consoles to solve the problem; playing Elite Dangerous which allows 2 accounts—- no 1 account ok — No 2 account fine for a few months now cannot get in as account not verified—— to... Discussion in 'XBoX on Consoles' started by AllIowa93, Mar 19, 2018.

  1. AllIowa93
    AllIowa93 Guest

    Cannot verify account


    playing Elite Dangerous which allows 2 accounts—- no 1 account ok — No 2 account fine for a few months now cannot get in as account not verified—— to verify Microsoft send a message via E-mail—- unfortunately the e-mail never arrived therefore I cannot get
    the code required to verify account

    Why ?

    :)
     
    AllIowa93, Mar 19, 2018
    #1
  2. The Last Ewok
    The Last Ewok Guest
    Forum Access Denied

    Hey I can verify with Monkey, I have created 4 separate Microsoft Accounts, and none of them can access the forums. None are banned, it just says "Cannot Verify Account"
     
    The Last Ewok, Mar 19, 2018
    #2
  3. xxSGT Miikexx
    xxSGT Miikexx Guest
    I can't verify my account

    Also can't verify account. Wow How frustrating!! Cant play xbox one on Xmas because account cannot be verified
     
    xxSGT Miikexx, Mar 19, 2018
    #3
  4. Mister Cizl
    Mister Cizl Guest

    Cannot verify account

    Mister Cizl, Mar 21, 2018
    #4
  5. Rodrigo Oliver Win User

    Cannot Verify Account

    Hi KB_495, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I truly am sorry to hear that.

    Please try all the troubleshoot available here: https://support.xbox.com/help/account-profile/manage-account/lost-password-solution">https://support.xbox.com/help/account-profile/manage-account/lost-password-solution

    Keep in mind that, without access to your recovery e-mail and/or phone number (2FA), it is not possible to recover the account.

    Please, read this:

    "Microsoft takes your security very seriously, and to protect customer privacy we can only help customers verify their account ownership through the online password recovery process.

    If you remember any new details that might help with the recovery process, we encourage you to keep trying to recover your account using the online account recovery form.

    You might also want to create a new account at this point."

    Source: https://support.xbox.com/help/account-profile/manage-account/lost-password-solution

    I hope this helps!
  6. Mister Cizl Win User

    Cannot verify account

  7. Ricardo Lechuga Win User

    Cannot verify my account

    Hi GeorgeCroft! My name is Ricardo an independent advisor ready to help you with this situation!

    You can follow the steps on this link to fill the from properly

    https://support.microsoft.com/en-us/account-bil...

    Also on the verification screen, at the bottom of the verification options is an option that says i don't have any of this, that should take you to a form to modify your contact information

    This are the only 2 options in this case
  8. xxSGT Miikexx Win User

    I can't verify my account

    Also can't verify account. Wow How frustrating!! Cant play xbox one on Xmas because account cannot be verified
  9. geekfather Win User

    Will We Get Extensions on Gold Accounts?

    There is an ongoing issue (since the patch) where kids accounts cannot be verified.
Thema:

Cannot verify account

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