Cannot use custom gamerpic, even though I’m old enough

Discus and support Cannot use custom gamerpic, even though I’m old enough in XBoX on Consoles to solve the problem; I recently tried using the custom gamerpic feature, however it says I’m not old enough. When I first created this account, my birthday was input as an... Discussion in 'XBoX on Consoles' started by CoolBiz125, Jun 10, 2018.

  1. CoolBiz125
    CoolBiz125 Guest

    Cannot use custom gamerpic, even though I’m old enough


    I recently tried using the custom gamerpic feature, however it says I’m not old enough. When I first created this account, my birthday was input as an adult, over 18 years old. Nothing has been changed , so why can I not use this feature?

    Any help is appreciated.

    :)
     
    CoolBiz125, Jun 10, 2018
    #1
  2. Lord wolfly
    Lord wolfly Guest
    Can't have custom gamerpic even though I'm old enough

    Everytime I try to upload a custom image for my gamerpic it says im not old enough even though I'm well beyond 18 an have a adult account with no restrictions. I'm tired of this, I've paid an invested into Xbox since the original Xbox an this has not happened
    to me until now randomly PLEASE FIX IT!
     
    Lord wolfly, Jun 10, 2018
    #2
  3. Custom Gamerpic

    When ever I try to change my gamerpic to a custom image it says I’m not old enough but is there another way I can change my gamer pic?
     
    OutlawDragon29, Jun 10, 2018
    #3
  4. Azrael008uk Win User

    Custom GamerPic?

    When people were given the freedom to post what they liked on the forums these boards were reguarly decorated with vaginas.

    So no.

    You don't get to have your own custom gamerpic because humanity is not mature enough to have it's own custom gamerpic.

    Even though you may be smart enough and responsible enough to have your own custom gamerpic it's not enough to raise the morons to a higher level.

    Unfortunately they have dragged you down.
  5. Dadwhite Win User

    Not Old Enough For Custom Gamerpic

    The other thing would be if your account is a child account in a family. These accounts will always be treated as a child account no mater what your age is.
  6. Daft Badger Win User

    Not Old Enough For Custom Gamerpic

    If the date of birth on your profile is under 18 then there's nothing you can do,doesn't matter if the account is set to adult.

    You will have to wait until your profile is the correct age.
  7. Miss Bijoux Win User

    Xbox custom gamerpic not being old enough

    I did change it on account.microsoft.com is there a way to do it on XBL.
    To be the bearer of bad news: That is not possible.

    The only way to promote an Xbox Live account from child to adult is for it to age up on it's own.

    --------------------------------------

    Xbox Forums Staff

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    Xbox Forum Guidelines
    and if you're a member of the Xbox Insider Program, check out the

    Xbox Insider Program Forums
    for help with Insider Program troubleshooting.
  8. Percy Jellis Win User

    Xbox custom gamerpic not being old enough

    Was your account already listed as 18+ or did you change your birthdate on account.microsoft.com? Changing your birthdate on there does not change it on your XBL account.
    I did change it on account.microsoft.com is there a way to do it on XBL.
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Cannot use custom gamerpic, even though I’m old enough

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