Cannot unisntall Sea of thieves and update stuck

Roirtur · Oct 1, 2023

Hi,

i've got a problem with sea of thieves on xbox game launcher. There is 2 things. The game takes 200 Go of space on one of my disk, and i can't delete it, whatever i do. Another thing, sea of thives is marked as updating and is stuck at 16%, i cannot stop it.

What i've try is: -using the uninstall system of windows (it says uninstalling but never does), i've tried to uninstall the file but i'm missing access, giving me access on the folder do not seem to give me rights for folders inside it (and there is hundreds of them). About the update, it's stuck, i cannot stop the update nor pause it.

Please help, it's making my pc slow and use way to much space.

Thanks

:)

CarTzy

Hello Roirtur,

Thank you for posting in the Microsoft Community.

I'm sorry to hear that you are having trouble with Sea of Thieves on Xbox Game Launcher. I understand that the game is taking up a lot of space on your disk and that you are unable to uninstall it or stop the update. That sounds very frustrating.

To help you resolve this issue, I would like to ask you a few questions. Please answer them as best as you can.

- What is the model and capacity of your disk?

- How much free space do you have on your disk?

- Have you tried using the Xbox app or the Microsoft Store app to uninstall or manage the game?

- Have you tried running the Windows troubleshooter for apps and games?

- Have you tried restarting your computer or signing out and back in to your Xbox account?

Here are some possible solutions that you can try:

- Run the Microsoft Defender offline scan

Help protect my PC with Microsoft Defender Offline - Microsoft Support

- Uninstall and reinstall the gaming services

Reinstall the Gaming Services app on your Windows 10/11 device:

Press the Start button on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.
In Windows PowerShell, type the following command and press Enter:

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
In the same window, type the following command and press Enter:

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.
Restart your device and try to install the game again.

- Repair the game

Open the Xbox app for Windows.
In My Library, select the game title.
Select the More options (…) button and choose Manage.
Select Files and then Verify and repair.

- Give admin access to the game and uninstall it

Open Microsoft Store
Click the 3 dots (...) on the right side
My Library
Choose Sea of Thieves
Pin it to Start
Click The Windows Start button.
Right click on Sea of Thieves then Uninstall it

Please see: Troubleshoot issues with the Xbox app for Windows | Xbox Support

I hope this helps. If you still have any issues, please let me know and I'll be happy to assist you further.

Thank you for contacting Xbox Support.

CarTzy

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.

Thank you for understanding.

ChicoEA

It says it cannot move sea of thieves and gives me the error code 0x80073d0d.

DerVaddi

Sea of thieves. the update ist great

Fingerfarts

Having same exact problem. Was sea of thieves updating by chance?

Cannot unisntall Sea of thieves and update stuck