Cannot uninstall dlc

Crazzyhobo67 · Dec 24, 2017

So I’m trying to uninstall the Ashes of Ariandel dlc for Dark Souls 3 but it will not let me. Every time I press on “uninstall all” it will not delete it, it just exits out of the message prompt and stays where it was having me press “uninstall all” again
but not working. It is letting me delete the game itself but not the dlc and I can’t find out how to delete/fix it. Someone please help. Also, i our “Dark Souls” as the subtopic because there isn’t an option for Dark Souls 3.

:)

MrMarshMallow3 · Dec 24, 2017

Cannot uninstall game?

I cannot uninstall a game (far cry 4)

It lets me uninstall the DLC, when I try to uninstall the game the typical uninstall message appears but after that nothing happens, the game stays there yet I clicked uninstall (there were no error messages either)

TimRedden · Dec 24, 2017

How do you buy DLC content

Should be in store....but do not buy. I bought the asgard one and now i cannot spawn vehicles with out game crashing to desktop. I had to uninstall DLC and it works again.

itzjustARTYOM · Jan 1, 2018

well that usually happen sometime so you can Solve it by Restart your Console

please let me know if it isn"t work

itzjustARTYOM

well that usually happen sometime so

you can Solve it by Restart your Console

please let me know if it isn"t work

SS JAGERKATZE

Hello epic fish jd

You can call the Support Team at 1-800-4MYXBOX and ask them to check your entitlements to see if the DLC is there and they should be able to see it and help you out with the issue just have your email ready or phone number that is on the account so they
can verify the account, and have you tried removing your profile and re-downloading it? also try clearing Alternate MAC address or powercycle and see if this fixes the issue if not call the Support Team.

SS JAGERKATZE

Hello epic fish jd

You can call the Support Team at 1-800-4MYXBOX and ask them to check your entitlements to see if the DLC is there and they should be able to see it and help you out with the issue just have your email ready or phone number that is on the account so they
can verify the account, and have you tried removing your profile and re-downloading it? also try clearing Alternate MAC address or powecycle and see if this fixes the issue if not call the Support Team.

TimRedden

Should be in store....but do not buy. I bought the asgard one and now i cannot spawn vehicles with out game crashing to desktop. I had to uninstall DLC and it works again.

Misses Quinzel

Hey, everyone! I am popping in here to see if you are still experiencing this issue. Are you unable to uninstall DLC for a game that you do not own still? If you are, could you please provide me with your

console's operating system? Please post back the entire OS, including the stuff in the parentheses. Once I have this, I can pass it along to the appropriate teams. Thanks so much for providing this information for us!

Cannot uninstall dlc