Cannot subscribe on IOS

Discus and support Cannot subscribe on IOS in XBoX Games and Apps to solve the problem; I have downloaded the solitaire collection app on my phone (iPhone 6s) but when I try to purchase a subscription whether I choose "by year" or "by... Discussion in 'XBoX Games and Apps' started by KITTYpaw2139, Jan 1, 2017.

  1. KITTYpaw2139
    KITTYpaw2139 Guest

    Cannot subscribe on IOS


    I have downloaded the solitaire collection app on my phone (iPhone 6s) but when I try to purchase a subscription whether I choose "by year" or "by month" the app immediately brings me to an error screen without ever attempting the purchase or asking for
    my password. I have attached a screenshot of the error.

    Cannot subscribe on IOS [​IMG]

    :)
     
    KITTYpaw2139, Jan 1, 2017
    #1
  2. CJMully803
    CJMully803 Guest
    Keep getting error when trying to subscribe to premium on iOS

    I am unable to subscribe to the premium version of the iOS app. I keep trying, but get a error saying my purchase cannot be completed, and I am directed to the support page on Microsoft website. It seems this issue is not listed on that page. It also looks
    like other people are experiencing this issue from the reviews on the App Store.
     
    CJMully803, Jan 1, 2017
    #2
  3. PaganSmurf
    PaganSmurf Guest
    Child's gamertag missing from parents Privacy & online safety settings

    We are having the same issues where the child account cannot join realms on an iOS device but if we log that account into a PC it IS able to join the realm

    On iOS its giving the account cannot join multiplayer games message
     
    PaganSmurf, Jan 1, 2017
    #3
  4. UppedSword8
    UppedSword8 Guest

    Cannot subscribe on IOS

    I have had he same problem with my iPhone. And it doesn't even say how much the subscription costs
     
    UppedSword8, Jan 1, 2017
    #4
  5. geofframplin
    geofframplin Guest
    I have the same issue here. Read the link given which basically passes all issues to Apple - I have contacted them but they say it's a developer issue I.e Microsoft need to fix it
     
    geofframplin, Jan 1, 2017
    #5
  6. Mister Beep
    Mister Beep Guest
    Thanks for the heads up, everyone! We've passed this along to the appropriate team, and we'll keep you guys posted with any information we can share.
     
    Mister Beep, Jan 2, 2017
    #6
  7. Mister Beep
    Mister Beep Guest
    Hey everyone,

    Hopping back in to let everyone know this issue should not be resolved! Go ahead and give it another shot and let us know if the purchase screen is able to pop-up! Cannot subscribe on IOS :)
     
    Mister Beep, Nov 2, 2018
    #7
  8. geofframplin Win User

    Cannot subscribe on IOS

    I have the same issue here. Read the link given which basically passes all issues to Apple - I have contacted them but they say it's a developer issue I.e Microsoft need to fix it
  9. Mister Beep Win User

    Cannot subscribe on IOS

    Hey everyone,

    Hopping back in to let everyone know this issue should not be resolved! Go ahead and give it another shot and let us know if the purchase screen is able to pop-up! :)
  10. Mister Beep Win User

    Cannot subscribe on IOS

    Thanks for the heads up, everyone! We've passed this along to the appropriate team, and we'll keep you guys posted with any information we can share.
  11. UppedSword8 Win User

    Cannot subscribe on IOS

    I have had he same problem with my iPhone. And it doesn't even say how much the subscription costs
  12. PaganSmurf Win User

    Child's gamertag missing from parents Privacy & online safety settings

    We are having the same issues where the child account cannot join realms on an iOS device but if we log that account into a PC it IS able to join the realm

    On iOS its giving the account cannot join multiplayer games message
Thema:

Cannot subscribe on IOS

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