Cannot share “Live” with new Series X

Discus and support Cannot share “Live” with new Series X in XBoX Games and Apps to solve the problem; I have Game Pass Ultimate and a Series X. My wife had a One X. As of last night with her One X set as my Home box, she and I could play all of my games... Discussion in 'XBoX Games and Apps' started by Otis Viles, Dec 18, 2023.

  1. Otis Viles
    Otis Viles Guest

    Cannot share “Live” with new Series X


    I have Game Pass Ultimate and a Series X. My wife had a One X. As of last night with her One X set as my Home box, she and I could play all of my games (purchased or Game Pass) and both play online. My Series X wasn’t the Home box obviously but my controller signed me in.

    Today I surprised her with a Series X so we could play Baldur’s Gate together. I set her new system as my Home box again and she has access to my library. When we try to play online, however, it prompts her to choose a Game Pass plan. This happens in any online game we try. If I sign in, then she can go online but we can’t both play the same games.

    I’ve tried the “power cycle both machines” trick, and reset her console to make sure I did the order of operations right:

    - sign in as me, set Home

    - sign out, then sign in as her

    - set her controller to always sign her in

    I know this should work as I was doing it less than 24 hours ago. I don’t see anything involving online in the current service outages so is this broke and just missed today, am I doing it wrong, or maybe this just doesn’t work the same with Series X?

    :)
     
    Otis Viles, Dec 18, 2023
    #1
  2. Annanda Martins Win User

    Cannot share “Live” with new Series X

    I understand. This is most likely a bug since so many players have been reporting this recently, and also on the Live Status are communicating issues with the Game Pass solicitations. Nothing official was spoken, but they are working on those Game Pass issues and it will be normal when they solve it.

    For now, what we can do is wait for it to be solved, okay? If you do not want to wait, try contacting Support and see if they have a more immediate solution at this moment.

    https://support.xbox.com/contact-us/

    I hope I was able to answer your questions! Please, if you have any other doubts, we are here to help.

    If the reply was helpful, please don’t forget to upvote or accept as an answer, thank you.

    Best Regards, Annanda.
  3. Otis Viles Win User

    Cannot share “Live” with new Series X

    Yeah, as I said originally I did try resetting the console and the power tricks as well. Just to add insult to injury, online is now working SOMETIMES but may require trying a half dozen times before it works instead of prompting to choose a Game Pass plan.
  4. Annanda Martins Win User

    Cannot share “Live” with new Series X

    Hi, my name is Annanda, thank you for your question and for reaching out.

    Many players have reported this same issue recently. The cause is unknown, but I am sure Microsoft is already aware of this. For now, there is no official news on the matter, but as of today, this was reported by many players.

    No the problem is not being a Series X!

    Some players have also reported that they solved it by restarting their routers. Others by hard resetting the console, while others mentioned they just waited and it solved by itself, so I guess those steps are worth a try.

    Before doing the steps for hard reset, I recommend trying to take the console off the outlet and leaving it like that for some minutes, and also restarting your router.

    These are the steps to hard reset:

    " Press the Xbox button  to open the guide.

    Select Profile & system > Settings > System > Console info.

    Select Reset console.

    On the Reset your console? screen, you'll see three options:

    Reset and remove everything. This option resets the console to factory settings. All user data, including accounts, saved games, settings, home Xbox associations, and all games and apps will be deleted. Use this option when selling or gifting the console or as a last resort in some troubleshooting cases.

    Reset and keep my games & apps. Use this option as your primary choice when troubleshooting. It resets the OS and deletes all potentially corrupted data without deleting your games or apps. In some cases, if a corrupt game file is causing the issue you're troubleshooting, you may have to choose Reset and remove everything, but you should always start with Reset and keep my games & apps.

    Cancel. To back out of this screen, simply select the Cancel button. No action has been taken at this point. This is a safe exit from this screen. "

    It is good to have your saves on the cloud for these steps okay?

    In case nothing helps, here is the link to Support:

    https://support.xbox.com/contact-us/

    Also in this link, you can see the notification for the Xbox Live Status when it has some issues, which is the case now, that is dealing with some Game Pass issues ( but it is not specified if it is this problem in question )

    I hope I was able to answer your questions! Please, if you have any other doubts, we are here to help.

    If the reply was helpful, please don’t forget to upvote or accept as an answer, thank you.

    Best Regards, Annanda.
  5. LadyStarr Win User

    Trying to transfer saved game and downloaded mods for FS22 from xbox 1 to xbox x, how come nothing is transfering other than the season pass add-ons?

    Hello,

    Yes, we are trying to move the saved games from the Xbox 1 to the new Xbox series x. We had put the profile on the new x series, and downloaded the game. We then used the local network sharing to try to transfer the same games and the digital community content from Farming Simulator 22 to the series X but cannot get them to transfer over.

    We are unsure as to why the saved games are not moving over or the mods.

    The mods we can just re-download if needed, but the saved games... thata the important part.
  6. CyTeK1978 Win User

    Remove mixer and community app from my console

    and more will be coming, lets think about the share button on the new series x controller.
Thema:

Cannot share “Live” with new Series X

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