Cannot see child account

Hi Alan, my name is Rodrigo.

I am sorry to hear that.

Please, follow these steps:

Sign in to the app with an organizer’s Microsoft account, and then select Continue.

Select the green Accounts icon in the top-right of the Family screen, and then select Add child > Add existing account.

Enter the email address of the member whom you want to add, and then select Send invitation > Done.

To join the family group, the invitee must open the email invitation that was sent to their email, select Join now, and then follow the onscreen instructions. Make sure that they verify that the correct account is signed in when following the instructions.

After the user confirms joining the family group, pull down on the Family screen of the app to refresh the list of users.

Select Finish setting up under the newly added account, and then follow the onscreen instructions to customize the settings for that account (such as age, content restrictions, and social and multiplayer privileges).

Select All done.

When you return to the Family screen, verify that the account appears under Member for their role in the family group.

For more information: https://support.xbox.com/help/famil...eone-to-family-in-the-Xbox-Family-Setting-app

No you cannot set limits on a parent account as it is an adult account. you cannot change an adult account to a child account either. Any limit you set will have to be a physical limit you cannot use anything software wise since they are an adult.

Always recommend starting a child off as a child account.

Where exactly is the Ask to Buy feature? I cannot see these words anywhere on either mine or my child’s accounts. Not on family either.

The way this is supposed to be set up is that you have a child account and an adult account. The child account is a separate account but it cannot act independently of the adult account. From the adult account you can set purchasing permissions and even
set a monthly allowance that will not be exceeded. You can also set restrictions on what you child views or sees and how they can pick friends.

The problem is that most of the time when these accounts are set up, parents do not create a child account, they just set up an adult account for the child, and we cannot set permissions on an adult account.

The only thing you can do with an adult account is remove any payment methods and add gift cards to the account as needed. That way when the money is gone its gone.

The adult account is and the child account is XIII Whipwreck.

The child account does not appear under the Family while logged into the adult account, but I can see listed as the adult account for XIII Whipwreck while logged in as the child account.

There's some sort of bug where I cannot change the settings and it has restricted buying DLC on the child account. I have no issues on the Xbox 360 with buying off the marketplace, only

off the Xbox One do I have issues