Cannot Reset my Password!

Discus and support Cannot Reset my Password! in XBoX Accessibility to solve the problem; Hello, My name is Ian Bento and I am having trouble resetting my password. I tried going through the normal steps online to ask to reset my password,... Discussion in 'XBoX Accessibility' started by C00LCow34, Sep 12, 2023.

  1. C00LCow34
    C00LCow34 Guest

    Cannot Reset my Password!


    Hello, My name is Ian Bento and I am having trouble resetting my password.

    I tried going through the normal steps online to ask to reset my password, and have been denied.

    I cannot use my recovery email, "*** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***" because I deleted the account about a year ago.

    Talking to a person instead of Ai to resolve this would be greatly appreciated.

    :)
     
    C00LCow34, Sep 12, 2023
    #1
  2. Leonard_Y Win User

    Cannot Reset my Password!

    Hello

    We haven't heard back from you for 72 hours, so we assume your issue has been resolved. We will not monitor this thread in the future, so if you need more help, double-click this link to create a new thread to discuss these issues: Create a new question or start a discussion (microsoft.com)


    [​IMG]


    Thank you for your understanding.

    respectfully

    Leonardo_Y
  3. Leonard_Y Win User

    Cannot Reset my Password!

    Hi Ian

    Thank you for posting in Xbox Forum.

    I understand that you're having trouble resetting your password. Let's work on this together in finding the best possible solution to your concern.

    To better understand the situation, I would like to ask some questions, such as:

    • What email domain are you using on your account? ex. Outlook.com, Live.com, Hotmail.com, etc.
    • When was the last time you've logged on this account?
    • What is the reason why your password reset request is denied? Send us a sample screenshot of the error

    While waiting for your response, you can try the following steps:



    1. Go to the Microsoft account sign-in page accounts.micorosoft.com and select "Forgot my password."

    2. Enter the email address or phone number associated with your Microsoft account and follow the prompts.

    3. If you don't have access to your recovery email or phone number, select "I don't have any of these" and follow the prompts to verify your identity.

    4. Once you've verified your identity, you'll be able to reset your password.



    If you're still having trouble resetting your password, please let me know and I'll do my best to assist you further.

    Sincerely,

    Leonardo_Y
  4. Mister Gwyther Win User

    Cannot reset password

    Hmm, I'm not sure what to do from the site at this point. Is there any place to contact someone directly by phone or email?
  5. Player635311632 Win User

    Cannot reset password

    yeah, that is the form i used
  6. Mister Gwyther Win User

    Cannot reset password

Thema:

Cannot Reset my Password!

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