Cannot redeem my code and it doesn't matter which computer I try it on.

Discus and support Cannot redeem my code and it doesn't matter which computer I try it on. in XBoX Games and Apps to solve the problem; Really disappointed at the moment. I've had it a day and have yet to play a game on my new Xbox one! The code supplied which, I've tried on numerous... Discussion in 'XBoX Games and Apps' started by ExpertFlame1096, Feb 12, 2017.

  1. Cannot redeem my code and it doesn't matter which computer I try it on.


    Really disappointed at the moment. I've had it a day and have yet to play a game on my new Xbox one! The code supplied which, I've tried on numerous computers and xbox, will not accept!

    :)
     
    ExpertFlame1096, Feb 12, 2017
    #1
  2. Moellermh
    Moellermh Guest
    Changing country/region for Billing Information

    When i try to redeem code for Xbox Live Gold Membership, it asks me to write in my Billing Information. But it says that I live in Canada but I live in Denmark and i cannot change it. So i can't redeem my code.

    I have tried to change it on my computer but i won't allow me to do it.

    What should I do?
     
    Moellermh, Feb 12, 2017
    #2
  3. Nolegs0001
    Nolegs0001 Guest
    name your game code sent to dead email address.

    Hi, I put in my account email to redeem the code to my account but it sent an email with another code to that email address which is dead and I cannot access. I need to get a new code or something so I can redeem my tomb raider game with my new system.

    Thanks

    Matt DeChellis
     
    Nolegs0001, Feb 12, 2017
    #3
  4. Cannot redeem my code and it doesn't matter which computer I try it on.

    set your Xbox One on the local of your account, use the account from your region, it works for me!
     
    Eder Dekadrogon, Feb 19, 2017
    #4
  5. Eder Dekadrogon Win User

    Cannot redeem my code and it doesn't matter which computer I try it on.

    set your Xbox One on the local of your account, use the account from your region, it works for me!
  6. chriskember Win User

    Xbox Game Pass 3 Month Gift Code not working

    i get the same error when trying to redeem the free game pass ultimate code from Samsung for xbox. doesn't matter which site I use. or if i try to do it from the app or on my xbox, always say, check the instructions that came with your code, You might
    need to redeem it on a different page". I'm based in the UK and have a recurring ultimate subscription already. but should still be able to stack this free code
  7. TannerrKK Win User

    Redeeming Xbox Live Gold Codes Issues

    It doesn't help. I can't also redeem my Xbox Live Gold code from my computer.
  8. Lucas Lauer Win User

    Xbox game pass trail

    And what error message do you receive when trying to redeem the code?

    You cannot redeem trial codes for game pass if you ever had game pass on your account before. Doesn't matter if it is from a promotion, trial period or purchased.

    But if you never had game pass on your account in the past, you need to contact the seller of this code. Xbox is not responsible for unofficial third party resellers' codes.
  9. skotm Win User

    Redeeming Codes Issues

    I also cannot redeem a code on xbox.com , I keep getting prompted to DL windows 7. I am on a wok computer and cannot.
Thema:

Cannot redeem my code and it doesn't matter which computer I try it on.

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