cannot redeem 12 Xbox Live code

Discus and support cannot redeem 12 Xbox Live code in XBoX on Consoles to solve the problem; I have a 12 month Xbox Live code, but when I enter it recognizes the code and then says that there was a problem on your side, I also get the same... Discussion in 'XBoX on Consoles' started by Fonales01, Oct 11, 2017.

  1. Fonales01
    Fonales01 Guest

    cannot redeem 12 Xbox Live code


    I have a 12 month Xbox Live code, but when I enter it recognizes the code and then says that there was a problem on your side, I also get the same error message when I try to redeem my codes for all the Gears of war games that came in my Gears Of War 4

    :)
     
    Fonales01, Oct 11, 2017
    #1
  2. Trist
    Trist Guest
    Zoo Tycoon

    I purchased and have received and redeemed the codes for the games but seem to be getting an error code trying to redeem the 12 Month Live code.

    Xbos-0x80169CF9

    Any ideas? It just suggests trying again later.
     
    Trist, Oct 11, 2017
    #2
  3. robbool
    robbool Guest
    12 Month Xbox Live code card not working.

    Got exactly the same problem, cannot redeem the 12 months live code.
     
    robbool, Oct 11, 2017
    #3
  4. WPAK
    WPAK Guest

    cannot redeem 12 Xbox Live code

    Hi there,

    Remeeming errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at
    http://billing.microsoft.com and also check
    http://account.microsoft.com/services for any outstanding amount issues, these need to be sorted prior to being able to redeem codes.

    After that try redeeming the code on both xbox console and via xbox.com/redeemcode

    Also check that the Xbox Live account, the console and code all match region wise, using different regions for any of them cause issues too.

    If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at
    Contact Us | Xbox Support they can do a more indepth look into this issue.
     
  5. robbool Win User

    12 Month Xbox Live code card not working.

    Got exactly the same problem, cannot redeem the 12 months live code.
  6. Jchappell99 Win User

    Xbox One error code: XBOS3009 37BB15E3-2941-4367-BBE2-D3D0AC3F97BF

    I have the same problem in that I was given a two free day trial when I purchased Fifa 16 and cannot redeem the 25 character code as it comes up with "you have a gold membership already" when I know my Xbox live ran out on the 01/12/15 and today's date is
    12/12/15 so I am really annoyed that I cannot redeem my code
  7. Celik23 Win User

    This code was purchased in a different region and cannot be redeemed

    My 12 month xbox live cannot be redeemed because of the same error. Can not do anything about it. I have already bought two different codes from two different sellers (ebay), but both are "not valid in my region". That cannot be a coincidence. Need help,
    please
  8. HighAngellic Win User

    I can’t redeem new 3 month gold code keep saying Give it another try and I have try many times and i

    Been having the same issue redeeming a 12 month xbox live code
  9. WPAK Win User

    cannot redeem 12 Xbox Live code

    Hi there,

    Remeeming errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at
    http://billing.microsoft.com and also check
    http://account.microsoft.com/services for any outstanding amount issues, these need to be sorted prior to being able to redeem codes.

    After that try redeeming the code on both xbox console and via xbox.com/redeemcode

    Also check that the Xbox Live account, the console and code all match region wise, using different regions for any of them cause issues too.

    If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at
    http://support.xbox.com/contact-us they can do a more indepth look into this issue.
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cannot redeem 12 Xbox Live code

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