Cannot purchase xbox live online, or on the console

Discus and support Cannot purchase xbox live online, or on the console in XBoX on Consoles to solve the problem; If i go through online it gives me a message that " This payment option is used on as many accounts as its allowed to be. Remove it from those accounts... Discussion in 'XBoX on Consoles' started by KenDizzle10, Jan 5, 2014.

  1. KenDizzle10
    KenDizzle10 Guest

    Cannot purchase xbox live online, or on the console


    If i go through online it gives me a message that " This payment option is used on as many accounts as its allowed to be. Remove it from those accounts and try again, or add a different payment option."

    at the bottom it has:

    PBR40441 , and a bunch of numbers/letters....

    SECOND,

    I cannot delete any payment option, i have two. One is null and the other is the correct up to date card i use. Says i found a glitch in the system code: 3E81FE9BA42FBF7

    I just need to know how to fix my xbox live account. I'd sure like to play online if the system would let me!!!!

    :)
     
    KenDizzle10, Jan 5, 2014
    #1
  2. MikeKay1976
    MikeKay1976 Guest
    Lips 5 extra DLC songs

    Hi

    I got the GF lips with 2 mics for xmas.

    it comes with a code to download 5 extra songs of her choice.

    The snag is, the console she will be playing it on cannot go online. However, if i stick a memory card in my online machine and download the songs on my xbox, will these then run on the offline machine, when signed into the account (offline) the songs were purchased on, or, will it work the same way as arcade games in that if it is not on the console the data was originally downloaded to, then the profile will have to be signed into live to work?

    cheers

    M.
     
    MikeKay1976, Jan 5, 2014
    #2
  3. HassanB
    HassanB Guest
    security proofs

    Hello,

    You can still purchase Xbox LIVE Gold membership time on your Xbox 360 console, or you can purchase a prepaid card from a retail store or online (digitally) and redeem the code on your console.
     
    HassanB, Jan 5, 2014
    #3
  4. WPAK
    WPAK Guest

    Cannot purchase xbox live online, or on the console

    Hi there,

    -

    Try http://billing.microsoft.com to see if you can update your payment options from there.

    If it still isn't working after that (or it results in an error) you will have to contact Xbox Support for this issue. To contact them use
    support.xbox.com/contact-us They should be able to help you fix it
     
    WPAK, Jan 5, 2014
    #4
  5. Hi Had The Same Problem but clicked on this link support.xbox.com/contact-us and they cleared it out for me in under 15 mins!
     
    Mistah Fierrro, Jan 22, 2015
    #5
  6. Hi, I would like to know if buying games from Argentina has been banned? cannot use any payment method!!!
     
    ShowbizLamb539, Oct 31, 2018
    #6
  7. ShowbizLamb539 Win User

    Cannot purchase xbox live online, or on the console

    Hi, I would like to know if buying games from Argentina has been banned? cannot use any payment method!!!
  8. WPAK Win User

    Cannot purchase xbox live online, or on the console

    Hi there,

    -

    Try http://billing.microsoft.com to see if you can update your payment options from there.

    If it still isn't working after that (or it results in an error) you will have to contact Xbox Support for this issue. To contact them use
    support.xbox.com/contact-us They should be able to help you fix it
  9. Mistah Fierrro Win User

    Cannot purchase xbox live online, or on the console

    Hi Had The Same Problem but clicked on this link support.xbox.com/contact-us and they cleared it out for me in under 15 mins!
  10. SnakeVenom1262 Win User

    Dissatisfied With Xbox Live's Customer Service? Share Your Experience.

    Would LOVE to find some information on Xbox Live. Purchased it last night, but we cannot access. 'The user profile cannot use Xbox online". No privacy settings are blocked and I've spent 3 hours online trying to get support. Any ideas?
  11. banej Win User

    Can two live accounts be online at the same time on one xbox 360 console?

    No. This is to prevent any type of "boosting" or "cheating". You cannot jump online with multiple profiles from the same console. You will need to purchase an additional xbox consoles.
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Cannot purchase xbox live online, or on the console

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