Cannot purchase Game Pass Ultimate $1 for 3 Months Offer

Hello @OneLorde365!

With purchase issues like these, I would recommend accessing Get help with purchase errors | Xbox Support as it can help.

However, if the link wasn't much helpful, please Contact us | Xbox Support.

Good Day

I've read many posts on converting Xbox Gold to Game Pass Ultimate but cannot find a specific HOW to do it.

My Game Pass Ultimate expired and I purchased an Xbox 3 month Gold Voucher. After entering the voucher, it gives me 3 months of Gold. It did not convert to Game Pass Ultimate and I cannot play the games although the gold is active for 3 months. What i am
looking for is a way or tutorial to convert the
existing 3 months GOLD to Game Pass Ultimate.

Thanks in Advance.

If you have never had an ultimate subscription, when you upgrade, all of your current live gets converted to ultimate; so whether you have 3 months of live currently or even 3 years, when you upgrade, it all converts to ultimate. Many take advantage of the
£1/$1/€1 upgrade offer to maximize the amount of live they hold (3years) before converting.

Things are different if you already have ultimate; adding a 3 month live code to your ultimate does
not then convert at 1:1. A 3 month live code would convert to just 1 month if ultimate. Likewise a 3 month standard game pass code would equate to 2 months if ultimate.

incorrect, the 1:1 conversion offer is over, if you have 3 months gold and you use the 1 dollar offer to upgrade to game pass it will convert your gold time to 50 days of gamepass ultimate, after 50 days your sub will end and thats it.

it clearly gives this warning when upgrading also

If you have never had game pass before but have gold subscription, if you buy just 1 month of game pass ultimate it will upgrade your remaining gold membership to ultimate for the whole duration

This means if you had 1 year of gold already and bought one month of game pass ultimate, you would have 13 months of game pass ultimate!

This will only work for up to 3 years and only if you have never had game pass before

Also if you catch Game/Gamestop at the right time they offer a 6 months for the price of 3 months on game pass ultimate saving you 50%

I just purchased the Xbox Game Pass Ultimate today and it is the first time I have purchased the Ultimate edition. On the first page of the Game Pass site it said 'Get 3 Months of Game Pass Ultimate for £1!' however when I signed in it only gave
me the option to purchase 1 month. I have contacted support but they have not been any help at all. I feel scammed. Is there any way I can get the subscription for 3 months? Help.

I just purchase 3 months for a $1.00 of xbox gamer pass. But when i purchased it it says for 1 month. Are u guys false advertising?