Cannot play Minecraft for Windows (Bedrock) even though I own it

Discus and support Cannot play Minecraft for Windows (Bedrock) even though I own it in XBoX Games and Apps to solve the problem; I purchased Minecraft Java a long time ago and redeemed the bedrock edition. I recently migrated my mojang account to a microsoft account. However, now... Discussion in 'XBoX Games and Apps' started by Boomerz42, Sep 24, 2023.

  1. Boomerz42
    Boomerz42 Guest

    Cannot play Minecraft for Windows (Bedrock) even though I own it


    I purchased Minecraft Java a long time ago and redeemed the bedrock edition. I recently migrated my mojang account to a microsoft account. However, now in the minecraft launcher, only Java edition says "PLAY" while Minecraft for Windows say "PLAY TRIAL". When I look under "my games" in my microsoft account, I see both java edition and bedrock, both without the "buy now" buttons, because I own them.

    Why can I not play Minecraft Bedrock via the launcher, and how do I fix this?

    :)
     
    Boomerz42, Sep 24, 2023
    #1
  2. Cliff A. Win User

    Cannot play Minecraft for Windows (Bedrock) even though I own it

    Hi Boomerz42

    We have not heard anything from you in the last 72 hours. Please do not hesitate to create a new thread if you have new concerns. We hope that the issue you reported to us has been resolved. We personally understand that finding time to work on this matter can be little difficult to manage. Thus, we would like to let you know how much we appreciate your patience and most importantly the time you've dedicated to getting a resolution for this issue of yours.



    Please create a new topic to discuss these concerns by clicking on this link: Create a new question or start a discussion (microsoft.com)



    Regards,



    Microsoft Community Moderator
  3. Cliff A. Win User

    Cannot play Minecraft for Windows (Bedrock) even though I own it

    Hi Boomerz42



    Greetings!



    Thank you for posting in Microsoft Community



    I do understand the urgency of you wanting to find other ways for this issue of yours in regards with unable to play Minecraft on your Windows PC. We are very glad to help you out to find some of the best possible options that we can share for us to move forward in this concern of yours.

    To get started, I'd like to ask a few questions to better understand the problem that you're facing:

    • Are you singed in on the correct Microsoft Account that you have used on the Microsoft Store?
    • Since we acknowledged that you have owned the game, are you signed in on the Minecraft website wherein you will sign in using your correct Microsoft Account?
    • Did you download the Minecraft Launcher on any 3rd party websites? Or did you have downloaded the launcher on the Microsoft Store or in the official Minecraft website?

    We are just asking these questions for us to isolate as well on this issue of yours so that we can land and dig deeper on this concern of yours because as we have understood as well, you have owned the game. Perhaps the issue here lies on the correct account that is signed in or the launcher that you have used.

    In addition, you can utilize this support articles on Minecraft as well for some information's that you may need to know and to be guided as well. Click here:

    Minecraft: Java Edition Demo Mode | Minecraft Help

    I Can Only See The Demo in Minecraft: Bedrock Edition | Minecraft Help

    Thank you for reaching out and sharing your issue. I hope all of this information's are helpful. We look forward on your response.



    Regards,



    Microsoft Community Moderator
  4. MirGame Win User

    Minecraft Preview stuck in demo mode.

    Basically, it is asking me to pay money even though I OWN Minecraft Bedrock on Windows.
  5. Emmanuel Santana Win User

    Log-in issues

    The issue here is related to platform licensing differences, Minecraft Bedrock Edition on mobile (tablet) and Bedrock Edition on Windows PC are technically separate purchases, even though they’re both part of the Bedrock ecosystem.

    If you want to play on both devices, you’ll need to purchase Minecraft for Windows separately.
  6. jin hao Win User

    WHY I BOUGHT MINECRAFT JAVA AND BEDROCK EDITION BUNDLE WITH MICROSOFT ACCOUNT CANNOT PLAY BEDROCK EDITION

    YES I JUST BOUGHT.

    YES. WINDOW IS 10

    YES I AM USING SAME ACCOUNT THAT I BOUGHT BUT I CANNOT PLAY BEDROCK EDITION. ON THE BUNDLE TITLE IT SAY MINECRAFT: JAVA AND BEDROCK EDITION BUT WHEN I LOGIN INTO MY MINECRAFT LANCHER I DIDNT SEE BEDROCK EDITION
Thema:

Cannot play Minecraft for Windows (Bedrock) even though I own it

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