Cannot Pass Robot Verification

Justin Pickens · Sep 3, 2022

I am trying to create a new Microsoft account and cannot get past the robot verification. I have tried on numerous browsers, devices, and have done both the visual and audio versions to the test. It just keeps looking back.

I see Microsoft has had this issues for years now and this is getting to be a fricken joke.

I'd love a resolution to this problem so I can give Microsoft my money. I swear whatever joke of a programer created this verification process needs to be fired, their supervisor needs to be fired, and so on. How can you continue to have this issue for years and not resolve it?

/rant

:)

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Justin
Are you trying to create the account from here, right?
http://signup.live.com

If yes, please double check if you're not using a VPN or similar service. Those things can interfere with the correct functionality.
And, may I know if you tried using a different wifi network?

ChickenAlfredo

Maybe something as simple as 1 per address? Or one of those "not a robot" verification things?

ngocphi

You Can reset any window live id if you click i forgot myour password and contact customers service and fill the invalid windows live id form

if yoy cannot pass verification you cannot reset the password

Internet Expert

There should be a "refresh" button near that verification textbox. Otherwise, you can refresh the entire webpage. Either way, it will reset the contents of that verification textbox, and hopefully it comes up with something a little
more legible to you.

There's no way to override this step, since it's an important tool in distinguishing you as a human, as opposed to automated programs (robots) running the "forgot password" system to reset and steal accounts.

ngocphi

You ask the ms account team like stated above you must pass verification

it isnt a code that thwy just have to follow it is the law

privacy laws have to be followed they cannot give accounts without you verifying who you are

Cannot Pass Robot Verification