Cannot Open Xbox Games on PC - Receiving Error Code 0x800700c1

Discus and support Cannot Open Xbox Games on PC - Receiving Error Code 0x800700c1 in XBoX Games and Apps to solve the problem; Hello, This is day 5 of not being able to open any Xbox Games on my PC. I have updated where updates are available and to no avail. Any other game... Discussion in 'XBoX Games and Apps' started by Shinobu Kocho 1992, May 14, 2022.

  1. Cannot Open Xbox Games on PC - Receiving Error Code 0x800700c1


    Hello,

    This is day 5 of not being able to open any Xbox Games on my PC. I have updated where updates are available and to no avail. Any other game platform works. Steam, Epic games, Battle.net and so on, all are working fine. This is specifically a Xbox network issue.

    I have uninstalled and re-installed all 3 games shown below and still cannot open them.

    Is this on my end or on MS's end?

    Thanks in advance


    Cannot Open Xbox Games on PC - Receiving Error Code 0x800700c1 [​IMG]

    Cannot Open Xbox Games on PC - Receiving Error Code 0x800700c1 [​IMG]

    Cannot Open Xbox Games on PC - Receiving Error Code 0x800700c1 [​IMG]


    :)
     
    Shinobu Kocho 1992, May 14, 2022
    #1
  2. Ricardo Lechuga Win User

    Cannot Open Xbox Games on PC - Receiving Error Code 0x800700c1

    Hi Shinobu! My name is Ricardo an independent advisor ready to help you with this situation!

    This error is usually because some registry corrupted entries, if is the only app giving you issues you could try this

    Open RegEdit as an administrator and delete the following Services:

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GamingServices]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GamingServicesNet]

    Reboot PC

    Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.

    In Windows PowerShell, type the following command and press Enter:

    get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

    In the same window, type the following command and press Enter:

    start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

    Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.

    Restart your device and try to install the game again.

    If after this you still have issues, you should try to restore to a previous point your PC
  3. Zeldris_L'Esecutore Win User

    Error code: (0x800700c1) , PC Game Pass

    Hello, sickbrain. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you. I'll be glad to help you out.

    Did you try reinstalling the Gaming Services? If not, please try it:

    - Go to Start > Search for PowerShell > Right Click > Run as Administrator.

    - In Windows PowerShell, type the following command and press Enter:
    get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

    - In the same window, type the following command and press Enter:
    start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

    - Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.

    - Restart your device and try lauching the games again.

    See if this works and please let me know. This is a very basic troubleshooting step. If it doesn't work, there are a lot of other more complex steps to try. Just let me know and we'll go through them.
    Omg thanks man, I had the same problem and now I have solved thanks to you. Really thank you again. Italy thanks you.
  4. Lucas Lauer Win User

    Error code: (0x800700c1) , PC Game Pass

    Hello, sickbrain. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you. I'll be glad to help you out.

    Did you try reinstalling the Gaming Services? If not, please try it:

    - Go to Start > Search for PowerShell > Right Click > Run as Administrator.

    - In Windows PowerShell, type the following command and press Enter:
    get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

    - In the same window, type the following command and press Enter:
    start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

    - Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.

    - Restart your device and try lauching the games again.

    See if this works and please let me know. This is a very basic troubleshooting step. If it doesn't work, there are a lot of other more complex steps to try. Just let me know and we'll go through them.
  5. NeoGeode Win User

    Issue with Error 0x800700c1 when launching (only newly downloaded) PC Game Pass games.

    Hi Josef,

    Thank you for your reply, although it did seem copy/pasted from a different answer since I wasn't asking about Forza, so I'm not sure if this applies to my issue. I tried each of these steps in turn and was not able to resolve the issue. It continues to be the same problem - older games open just fine, but I cannot play any newly downloaded game due to error 0x800700c1.
  6. XBF - Tali Win User

    Tried to Fix halo infinite sign in loop, now I cant download gaming services to Redownload

    Hello JM557,

    Thank you for your response and for clarifying the error that is being received. To confirm, is this the error code you are receiving when you attempt to download the game through the Xbox app? I know your opening post mentioned that you cannot download the gaming service, so I want to be sure that you have access to the Xbox app before we troubleshoot further.

    Thank you,

    -Tali
Thema:

Cannot Open Xbox Games on PC - Receiving Error Code 0x800700c1

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