Cannot Log Onto Xbox

Because of Microsoft's new security proofs, they want you to create some security proofs to set things up. Go to accounts.microsoft.com, and you should be able to sort it out there?

Yes. I can log in there, but need to log onto to the xbox 360 to play games and access other apps. I cannot download the profile onto the xbox 360.

Hi, can you try the steps listed at the link and then post back?

support.xbox.com/.../cant-connect-to-xbox-live-wizard

Hello

I would suggest you to try out this fix:

1) Goto System Settings.

2) Select Storage.

3) On your Primary Storage Device Press the 'Y' Button.

4) Select 'Clear System Cache'

5) Wait for it to Clear...

6) Now attempt to Sign in.

7) You should stay signed in.

Here is one More Possible Fix:

1) Goto System Settings and Select 'Storage'.

2) Click the Storage device that Contains your Profile.

3) Goto your profile and press 'A'.

4) Click Delete Profile. It Will then ask 'Delete Profile Only' or 'Profile and Items'.

5) Select 'Delete Profile Only'

6) Once deleted press the Xbox Guide Button(Middle of Controller/ Big Green X)

7) Make sure you are signed out of all profiles and click 'Download Profile'

8) Enter all your Windows Live Credentials when It asks you too.

9) Wait for it to download

10) Once Downloaded you should be able to Sign-in to XBOX LIVE.

try this solution to get the network settigns back to its default state:

1)Turn off your Xbox 360 console.

2)Wireless connection only: Unplug the Xbox 360 Wireless Networking Adapter from the USB port (if applicable).

3)Turn on your console.

4)Press the Guide button on your controller, go to Settings, and then select System Settings.

5)Select Network Settings.

6)Select Wired Network or the name of your wireless network, if you are prompted to do so.

7)Select Configure Network.

8)On the Additional Settings tab, select Restore to Factory Defaults

If all of those doesnt work i would suggest you to use this link to help you find a solution:

support.xbox.com/.../contact-us

@Corner - you no longer need to delete the profile in order to redownload it with the new system. Deleting the profile is only used as a last ditch effort now with the new dash.

In the future, please just suggest they download it overtop the new one unless they've already tried that.

Too many deletes could end up with the tag being corrupted.