Cannot link Xbox app account on windows to Microsoft account.

Hello, Will. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you. I'll be glad to help you out.

Unfortunately, your Xbox profile is a part of your Microsoft account. It cannot be transferred to any other Microsoft account. I'm really sorry about this.

Feel free to ask back any questions.

as above.

the Microsoft account is also the following

Xbox Account

Teams Account

Office 365 Account

Skype Account

Email Account

and many many more.

nothing can be disconnected or merged or transferred

basically you need to log into windows with you Microsoft account you use for Xbox. this would make things simpler.

Yes, I use my microsoft account to sign into my xbox live account. I also have the xbox app on windows 10, and am definitely logged into the same live account (although I cannot see my mother's account on the xbox app, while I can see it on the console).
If I go to settings, it shows my microsoft account.

The thing is, my microsoft account existed without being connected to a family before I created my xbox one live account. It seems that it was only linked to a family when I made my xbox live account, so it seems to be only tied to a family there.

Thanks for the additional details.

This may be an issue with the account. Kindly follow the steps provided on this

link on how to switch between Microsoft accounts in the Xbox app on Windows 10.

We'll be waiting for your update.

Hi,



To switch between Microsoft accounts in the Xbox app on Windows 10, kindly follow the steps provided on this

link.

Let us know how it goes.