Cannot link to PSN on Minecraft. Live account was deleted and recreated.

Discus and support Cannot link to PSN on Minecraft. Live account was deleted and recreated. in XBoX Accessibility to solve the problem; I created a MS account for use with Minecraft, which I play on my PS5. I tried to sign it in on Minecraft and couldn't. I think it said the account... Discussion in 'XBoX Accessibility' started by SosaHW, Mar 21, 2025.

  1. SosaHW
    SosaHW Guest

    Cannot link to PSN on Minecraft. Live account was deleted and recreated.


    I created a MS account for use with Minecraft, which I play on my PS5. I tried to sign it in on Minecraft and couldn't. I think it said the account could not be found or something similar. I hadn't used it in a long time, so I tried to log in, Microsoft said my account did not exist. I assume it was purged for inactivity.

    I recreated the account with the same address and gamertag.

    From Minecraft on the PS5, I choose "Sign in with a Microsoft account" from the main page of Minecraft.

    I get a URL and code to enter.

    I go to the link in Chrome and enter the code.

    I get a success message from Microsoft (Welcome back, etc) and the message "You're now signed in to Minecraft for PlayStation®. You can now safely close this window." in Chrome.

    PS5 Minecraft title screen refreshes to show a window that says "Failed to login" "Oops! Looks like the Microsoft account you are trying to use is already connected to another account for PlayStation™ Network. Please sign in with a Microsoft account that is not already linked to an account for PlayStation™ Network." with buttons for "Visit Help Page" and "Try Again".

    PSN tells me they have nothing to do with that and can't help.

    Mojang/Minecraft says only Microsoft can do anything about it. Since MS deleted the old account, I would think any related information about this linkage would also have to be gone if it was indeed on a Microsoft server.

    How do I go about actually getting it fixed?

    :)
     
    SosaHW, Mar 21, 2025
    #1
  2. Lucas Lauer Win User

    i deleted my gmail account but minecraft ps4 still thinks it exists

    If you linked this deleted gmail account (that was your Microsoft account) to your PSN account, it cannot be unlinked.

    If you recover this gmail account you can actually unlink it from your PSN account, but once you link a Microsoft account to a PSN account, you cannot link any other Microsoft account to it. Only the original one can be linked again.

    I'm sorry about that and I hope you understand.
  3. Lucas Lauer Win User

    i cant log with any account that i own in my ps5, it says “oops this account is allready connected” “log with your previous logged account” help

    You cannot see on the Microsoft website if you linked your PSN account to it or not.

    Have you ever played Minecraft on your or a friend's Playstation?

    Or maybe have a friend ever played Minecraft on your Playstation?

    I ask because maybe your Microsoft account is not linked to any PSN account, but the PSN account on your PS5 is already linked to other Microsoft account - which makes it impossible for you to sign in and link your current Microsoft account to it.
  4. KindGryphon Win User

    So my Minecraft account is linked to a deleted account and can’t sign a new one over??

    I play on PlayStation and the account that’s linked to it is deleted and still says log in with said deleted account
    Unfortunately theres nothing that can be done about that because Sony only lets you link a single Microsoft account to your PSN for Minecraft.

    Even if you could unlink the old Microsoft account, Sony wont let you link a different one.

    The only option is to create a brand new PSN account and link a new Microsoft account to that.
  5. Just Creech Win User

    How do I reconnect my Minecraft Java account to my Microsoft account, that I accidentally deleted ?

    To recap, you attached your Minecraft ownership to a digital account that you then deleted. After several years, you realized the mistake and recreated a Microsoft account with the same name, but it didn't have any account ownership for Minecraft

    I hate to be the bearer of bad news, but it sounds like that is a mistake you are going to have to live with. When you choose to delete a Microsoft account, you have 60 days to come back and change your mind. After that, it is permanently deleted and we cannot recover it. Creating a new account with the same email address doesn't provide ownership of prior purchases tied to that account because those records are also deleted.
  6. SweetMonet Win User

    Can someone help me fix this problem?

    Hi, Aiden,

    I understand you need help with linking your Minecraft game to PSN. Please note that linking your Microsoft account to PSN can only be done once. This means you cannot unlink your Microsoft account and link a different one to PSN if it was previously connected to another account, and vice versa.

    https://help.minecraft.net/hc/en-us/articles/36...

    You mentioned chatting with a bot support, was it from the Minecraft team? I recommend reaching out to Minecraft support to check which account was previously linked to your PSN, or contacting Sony for additional options.

    Submit a ticket to Minecraft here:

    https://help.minecraft.net/hc/en-us/request/new...

    Thank you!

Thema:

Cannot link to PSN on Minecraft. Live account was deleted and recreated.

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