Cannot join any servers/lan or realms in minecraft due to Microsoft issue.

1 » This issue is for all servers, all realms or any online minecraft servers are involved. So not a specific server, but this issue at all.

2 » we in minecraft bedrock edition or poket edition both have this same issue.

3 » when we try to join any online servers or etc, some error all time come “1 you need to authenticate to Microsoft services” 2 we couldn’t validate your login, 3 xbox auth expired.

4 » this issue is at all platforms.

5 » yes

6 » in mojang bugs website there is maybe a similar thing » https://bugs.mojang.com/browse/MCL-23701

For more information please read this https://blog.tobiasgrether.com/2023/08/23/how-microsoft-broke-minecraft.html

Hi

Thank you for the reply.

I will ask additional questions for us to help you further with your issue.

- In which server you are currently connected to?

- What is the game edition that you're playing? ex. (bedrock, java, Dungeons)

- Can you provide a screenshot of the error message?

- What platform do you use? ex. (Xbox console, pc, mobile)

- Are your MS realms still active?

- Do you have a case number provided by Minecraft support?

We look forward to your reply.



Sincerely

Juhn Jac

Microsoft Forum Moderator

Hi NotNT ME

Thank you for the reply.

I will ask additional questions for us to help you further with your issue.

- In which server you are currently connected to?

- What is the game edition that you're playing? ex. (bedrock, java, Dungeons)

- Can you provide a screenshot of the error message?

- What platform do you use? ex. (Xbox console, pc, mobile)

- Are your MS realms still active?

- Do you have a case number provided by Minecraft support?

We look forward to your reply.



Sincerely



Microsoft Forum Moderator

Hi NotNT ME

Thank you for the reply.

Since this was raised to the game developer through bug MCL-23701 the dev team should be able to address your concern. however, since this is related to server issue, send a report to team xbox in all of your platforms for them to investigate:

• On Xbox app for Windows:
  
  • Launch Xbox app
    
  • Navigate to the top right of the application and select your gamerpic icon
    
  • Select “Feedback” in the drop-down menu
    
  • Select “Report a problem”
    
  • Click Give new feedback
    
  • “Summarize your feedback” followed by a feedback summary
    
    • Summary should be descriptive and fully detailing the error you are receiving. Links redirecting to this forum post will not be accepted and will cause a delay in your feedback submission.
      
  • Category should automatically be selected.
    
  • In the "add more details" category, you will have the option to "Recreate my problem". Recreating the problem will help us further pinpoint the error you are receiving.
    
• On Xbox app for mobile (iOS and Android):
  
  • Launch Xbox app.
    
  • Go to Settings and scroll down until you reach Support & Feedback.
    
  • Look for Give Feedback.
    
  • Select the option available and provide feedback then submit.
    
• Console:
  
  • Press the Xbox button to open the guide, and then select Store.
    
  • Select Search, and then enter Xbox Report a Problem in the search box.
    
  • Choose the app from the search results, and then select Download.
    

After installing the app, press and hold the Xbox button on your controller and then select Report a problem to launch the Report a Problem app.

Once the app is launched, please follow the instructions below:

1. Select Report new problem.
   
2. Select Reproduce with advanced diagnostics.
   
3. Read through the details about media tracing, and then when you’re ready select Start trace.
   
4. On the How to reproduce with tracing instructional page, select Continue. Report a Problem will suspend in the background.
   
5. Reproduce the issue that you’re having with audio or video. After you’ve reproduced the problem, press and hold the Xbox button.
   
6. Select Report a problem, and then choose the most appropriate category and subcategory from each dropdown. If you’re not sure what to choose, make your best guess.
   
   1. Selecting Cancel will exit out of your problem report and discard the media trace.
      
7. If you have a game clip that also shows the issue you’re experiencing, ensure that Include game clip is selected.
   
8. Enter a short title for your issue.
   
9. Enter a description of your issue. Consider the following questions when deciding what details to include:
   
   1. What is the problem or unexpected behavior?
      
   2. What steps did you take to encounter the problem?
      
   3. What additional software, hardware, or accessories were you using when you encountered the problem?
      
   4. Were there any specific error codes or messages you saw when you encountered the problem or behavior? If so, what was the error code or message?
      
10. Select Submit to complete your report. It may take longer than expected to send a problem report with a media trace, as traces can be quite large.
    

For more information on the Report a Problem app, please visit our support article here: Provide feedback to Team Xbox | Xbox Support



Sincerely



Microsoft Forum Moderator

Hi NotNT ME



Greetings!



Thank you for posting in Microsoft Community.





We understand that you need help with this concern. We will work together to achieve your desired resolution.

To get the right support that you need, please file or create a ticket with Mojang.

Click here: https://help.minecraft.net/hc/en-us/requests/new?ticket_form_id=360001225811

Sincerely



Microsoft Forum Moderator

I did contacted to minecraft support, but they cannot help me since its maybe Microsoft outage so please fix this.

Hi NotNT ME

Greetings!

Thank you for posting in Microsoft Community.

We understand that you need help with this concern. We will work together to achieve your desired resolution.

To get the right support that you need, please file or create a ticket with Mojang.

Click here: https://help.minecraft.net/hc/en-us/requests/new?ticket_form_id=360001225811

Sincerely

Juhn Jac

Microsoft Forum Moderator