Cannot install large games onto my large HDD, since XBOX App requires 4k cluster size,...

Discus and support Cannot install large games onto my large HDD, since XBOX App requires 4k cluster size,... in XBoX Games and Apps to solve the problem; Hi, A long while ago (many years), I purchased ONE game from the MS store and after running into so much trouble, I never even considered using the MS... Discussion in 'XBoX Games and Apps' started by Gokhan Tolun, Dec 19, 2023.

  1. Gokhan Tolun
    Gokhan Tolun Guest

    Cannot install large games onto my large HDD, since XBOX App requires 4k cluster size,...


    Hi,

    A long while ago (many years), I purchased ONE game from the MS store and after running into so much trouble, I never even considered using the MS store ever again for purchasing games. Now that I have a free subscription for Game Pass that came with a device, I wanted to install and try some GamePass games. Guess what: I cannot even install games! Such a nice "welcome back" by the XBox and MS Store!!!

    Since two threads I found on this are locked

    (here:

    https://answers.microsoft.com/en-us...ter-size/f9c9a7d8-5a27-4bdb-88c1-a8839c525972

    and here:

    https://answers.microsoft.com/en-us...ter-size/9a4f05f3-afea-458f-a671-c9b7b358284a )

    I have to create a new thread on this.

    According to this MS page:

    https://support.xbox.com/en-US/help/games-apps/game-setup-and-play/game-installation-issues-on-PC

    "Games must be installed to drives formatted as an NTFS volume with a 4K cluster size. Install attempts to any other volume type will not be supported."

    According to this MS page:

    https://support.microsoft.com/en-us...nd-exfat-9772e6f1-e31a-00d7-e18f-73169155af95

    For 16TB–32 TB formatted with NTFS, the minimum cluster size is 8 KB

    Considering the large sizes of the new games (over 100-150 GB is common nowadays), one would want to buy a large disk for installing the games. So, I purchased a 20 TB disk for installing games and also for storing videos and photos.

    I can install games from ALL other online stores (STEAM, Epic, GOG, EA, Ubi Connect, etc.) onto my 20 TB disk, but I cannot use that new large disk for installing XBox games! Such a joke...

    I wonder if MS will wake up and fix this; will it?

    GT

    :)
     
    Gokhan Tolun, Dec 19, 2023
    #1
  2. Obsessive Power Win User

    Cannot install large games onto my large HDD, since XBOX App requires 4k cluster size, which is not supported by MS NTFS on large disks! πŸ™„

    Hi,

    If you're using the Master Boot Record (MBR) partitioning scheme, the maximum drive size supported with a 4K cluster is 16 TB due to limitations in the addressing scheme. GPT (GUID Partition Table) doesn't have this limitation.
  3. kyle_m4496 Win User

    Cannot install large games onto my large HDD, since XBOX App requires 4k cluster size, which is not supported by MS NTFS on large disks! πŸ™„

    Hi Gokhan. My name is Kyle and I'm an independent advisor.

    Games must be installed to a drive with a 4K cluster size due to the way the app is designed to work with the NTFS file system.

    I understand you wish to install your games on the 20TB disk but I'm afraid this is not supported on the Xbox app due to the minimum cluster size supported by this disk. For the majority of people using the Xbox app this is not a problem, since most users do not have drives over the size of 16TB. That's likely why this hasn't been addressed; in reality it does not affect many people and therefore hasn't been widely reported.

    However I can understand how frustrating it may be to run into this problem when you just want to try some games, you can provide some feedback to the team at Xbox so they are aware of this: https://support.xbox.com/help/account-profile/manage-account/xbox-insider-hub-report-a-problem

    Press the Start button, and then enter Feedback Hub in the search box.
    Open the Feedback Hub app, and then select Report a problem.
    Provide as much information as you can about this problem. When you're done, select Submit.

    Please reach back if you have further questions.

    Thanks,
    Kyle
  4. Kathy A. Win User

    Why does XBOX App on PC require 4k cluster size?

    Hello RyanM74,

    Thank you for posting in Microsoft Community.

    The reason why the Xbox app on PC requires a maximum cluster size of 4k is due to the way the app is designed to work with the NTFS file system. This is a requirement for the app to function properly and ensure that game installations and updates are successful. The app does not force file compression, but it does require a specific cluster size for optimal performance. Unfortunately, there is no way to override this requirement within the app. However, you can try using a different drive with a 4k cluster size or using the virtual disk file workaround you mentioned.

    Let me know if you have other questions.

    Sincerely,



    Microsoft Community Moderator
  5. SirionPavanelli Win User

    Why does XBOX App on PC require 4k cluster size?

    Where did you get the idea that I would prefer to use 64k cluster size ?
    In all my posts I have said that my HDD is set, or formatted, as NTFS with a 4K cluster size.
  6. IceStorm III Win User

    are we allowed to use any external hd with xbox?

    [quote user="ANGRYMOBJUSTICE"]Yes you can. As long as it uses USB, it will work. All you will need to do is let your Xbox download the firmware onto the device.[/quote]What are you talking about?



    USB storage devices are limited to 16GB in size. There is no "firmware" involved. The 360 will, by default, repartition and format a USB storage device so it is a single FAT32 volume, then place the USB Memory Unit directory/files onto the new FAT32 partition.
    These files will either take up 16GB (plus a bit of reserve space), or the entire capacity of the device, whichever is smaller.



    USB Memory Units are not treated the same was as a 360 HDD. No original XBOX game backwards compatibility and no support for games or DLC that require a HDD (Halo: Reach co-op) are the two big differences.



    The best solution for large amounts of trusted, writable storage on the 360 continues to be the HDD. USB Memory Units are not that useful for game or large DLC installs.
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Cannot install large games onto my large HDD, since XBOX App requires 4k cluster size,...

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