Cannot get Xbox app or gaming services to work

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Thank you for your understanding.


Respectfully,



Microsoft Community Moderator

Hello anthony,

Thank you for posting in Microsoft Community.

We understand that you're trying to play on Xbox app however the Xbox app and gaming services are not working.

Here are some steps you can try for this issue:

Check for updates:

• Make sure that your Windows 10 operating system is up to date. Go to Settings > Update & Security > Windows Update and click on Check for updates.
  

Reset the Xbox app:

• Press the Windows key + I to open Settings, then click on Apps.
  
• Find the Xbox app and click on Advanced options. Scroll down and click on Reset.
  

Reset the Microsoft Store:

• Press the Windows key + R to open the Run dialog box.
  
• Type wsreset.exe and press Enter. This will reset the Microsoft Store cache.
  

Lastly, try to use the Gaming Services Repair Tool - please see guide here: Gaming Services Repair Tool for PC | Xbox Support



If none of these steps work, please let us know the following:

1. Are you part of Xbox Insider or PC Insider?
   
2. Have you tried connecting to a different network?
   
3. Can we ask for a screenshot of the issue you are having? Please conceal your personal information like gamertag and email address.
   

Let us know how it went.

Sincerely,



Microsoft Community Moderator

my apologies i just realized that i didnt even post my problem. the xbot beta app works, but because the gaming services app does not work, i cannot even get it to download then i cannot play any games on the beta app.

Thank you so much for the help but nothing is working. Even tried uninstalling gaming services through power shell and I still cannot get any cloud Gaming games to load in the Xbox Windows App

Thank you for your help, but it doesn't work.

My problem is I can't access Xbox app when gaming services has installed. I can access the Xbox app after I remove the gaming services by this command "get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers".

even if I can access the Xbox app, it notifies me that I need to download gaming services. If I do, it just like it could not install (nothing happens and game cannot install, display preparing button). If I close this Xbox window and re-open it, I will not be able to launch the app (stuck in Xbox logo loading screen)

My computer cannot install windows 11 (no TPM 2.0) and I try to update windows every time I try.

My EA Play is work fine. no any problems.

PS. By the way, I wasted my Pc Gamepass for a month with nothing.