Cannot get through to support

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Pvr35, on the contact us page you should choose the option: Try our virtual agent, so you can have the service via chat.

After going through the virtual service will be attended by someone who can help you.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Oohrang, I'm sorry you are having difficulties contacting Xbox support, however try to follow the steps below to contact Xbox support via chat.

Go to: https://support.xbox.com/en-US/contact-us/

See the bottom left part of the page and make sure that the page has the correct region that you are in (ex: United States - English for USA)

If not, click on it then select the correct region that you are in.

Check and confirm that you are within the available time of support under Contact times.

Click Contact us

Select the drop-down menu options that will match your concern.

On the page, see the provided support articles that may help you with your concern. Click See contact options if further assistance is needed.

On the next page, select either Chat online or Request a call option then follow or enter the needed details.

Hello, I'm Felipe and I'm an independent Community Advisor, and I'll do my best to help you.

I'm sorry to hear that you're having trouble getting through to Xbox support. Here are a few things you can try to resolve the issue:

Instead of requesting a call, try contacting Xbox support via chat or email. You may be able to get through more quickly this way.

If you're already signed in and can't go any further, try signing out and then signing back in. This may refresh your session and allow you to continue with your request.

If you're still unable to get through, you can try contacting Xbox support through their social media channels, such as Twitter or Facebook. They may be able to assist you or point you in the right direction.

If all else fails, you can try contacting the retailer where the gift card was purchased and explaining the situation to see if they can provide a replacement code or refund.

I hope one of these options helps you resolve the issue and get your son's gift card redeemed.

some extensions are so lossy that the signal cannot get through

usb bluetooth is one idea, the console does not support it natively

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Dionne

Please double check something.
If you go to your Microsoft account order history here:
https://account.microsoft.com/billing/orders

Are you able to see this recent / new charge?

Let me know.

By the way, if you have more than one email address please check on each one