Cannot get the PvZ2 Deluxe Edition Gifts

I bought the PvZ Garden Warfare 2: Deluxe Edition(my bill shows that I have bought it and my outlook adress also have 1 e-mail to comfirm it),but I cannot get the gifts.There is no e-mail in the game e-mail box to remind me to get the gifts.I aslo check
the Xlive Store, it shows that I need to pay the PvZ Garden Warfare 2: Deluxe Edition again!!Could you help me to slove it?

:)

 

Deals with Gold 6/21 - 6/27

hmmmmm PvZ2 deluxe edition is VERY tempting at that price

 

cannot get game beta

I cannot get my 4 free beta codes for infinite warfare on the digital deluxe edition where my other two friends who got the same thing got them

 

Hello nic51nanan,

Have you tried uninstalling and re-installing the title? The issue appears to have occurred for anyone who downloaded the trial version through EA Access.

1. Delete Plants vs Zombies Garden Warfare 2 from Storage.

2. Go to 'My Games & Apps' and scroll to the Ready to Install section.

3. Choose to install Plants v. Zombies: Garden Warfare 2 that appears, not the Beta (if that was still downloaded).

4.When the download begins, the Deluxe Edition DLC and pre-order DLC will appear in the 'Manage game' area.

~Blitz

 

Will uninstalling delete my progress in the new game?

 

Hello IlliniMan50,

No you won't lose the save. All game files are stored in the Cloud as long as your console is connected to the Internet. It will pick up right where you left off.

-Blitz