cannot get back uninstalled dlc

Discus and support cannot get back uninstalled dlc in XBoX Games and Apps to solve the problem; I bought The Taken King dlc for destiny on my Xbox one when i first transferred to it. I never got around to completely installing and updating it and... Discussion in 'XBoX Games and Apps' started by epic fish jd, Apr 9, 2016.

  1. epic fish jd
    epic fish jd Guest

    cannot get back uninstalled dlc


    I bought The Taken King dlc for destiny on my Xbox one when i first transferred to it. I never got around to completely installing and updating it and let it sit for around 5 to 6 months. However, I recently tried to play it and was greeted by a message
    telling me i id not own The Taken King, though it appeared in my manage game section for Destiny, and under my Microsoft account order history as having successfully gone through. I was told on a Bungie forum to try uninstalling and reinstalling it. When i
    uninstalled it though, I could not find it in the ready to install section, so I went to the Xbox store and tried to find it, but when i did, it did not have reinstall or download under it, there was only a price. Clearing my cache and trying to restore licenses
    has not worked, so my question is: how do i get The Taken King back and what is going on?????

    :)
     
    epic fish jd, Apr 9, 2016
    #1
  2. Mr WoodMaster
    Mr WoodMaster Guest
    COD: Black Ops 3 DLC packs installed but can't play on XBox1

    DLC Packs from season pass and additional purchases will not play on Call of Duty Black Ops 3. Anyone else run into this? I've uninstalled all content and reinstalled it and still cannot play the DLC.
     
    Mr WoodMaster, Apr 9, 2016
    #2
  3. Adnyuk
    Adnyuk Guest
    REFUND

    I bought in error - Order 2245692989

    Oxenfree - It had the price crossed out & free written by it, I was then charged 15.99 for it. - I uninstalled it, but cannot get my money back.
     
    Adnyuk, Apr 9, 2016
    #3
  4. SS JAGERKATZE
    SS JAGERKATZE Guest

    cannot get back uninstalled dlc

    Hello epic fish jd

    You can call the Support Team at 1-800-4MYXBOX and ask them to check your entitlements to see if the DLC is there and they should be able to see it and help you out with the issue just have your email ready or phone number that is on the account so they
    can verify the account, and have you tried removing your profile and re-downloading it? also try clearing Alternate MAC address or powecycle and see if this fixes the issue if not call the Support Team.
     
    SS JAGERKATZE, Apr 12, 2016
    #4
  5. SS JAGERKATZE
    SS JAGERKATZE Guest
    Hello epic fish jd

    You can call the Support Team at 1-800-4MYXBOX and ask them to check your entitlements to see if the DLC is there and they should be able to see it and help you out with the issue just have your email ready or phone number that is on the account so they
    can verify the account, and have you tried removing your profile and re-downloading it? also try clearing Alternate MAC address or powercycle and see if this fixes the issue if not call the Support Team.
     
    SS JAGERKATZE, Nov 2, 2018
    #5
  6. SS JAGERKATZE Win User

    cannot get back uninstalled dlc

    Hello epic fish jd

    You can call the Support Team at 1-800-4MYXBOX and ask them to check your entitlements to see if the DLC is there and they should be able to see it and help you out with the issue just have your email ready or phone number that is on the account so they
    can verify the account, and have you tried removing your profile and re-downloading it? also try clearing Alternate MAC address or powercycle and see if this fixes the issue if not call the Support Team.
  7. SS JAGERKATZE Win User

    cannot get back uninstalled dlc

    Hello epic fish jd

    You can call the Support Team at 1-800-4MYXBOX and ask them to check your entitlements to see if the DLC is there and they should be able to see it and help you out with the issue just have your email ready or phone number that is on the account so they
    can verify the account, and have you tried removing your profile and re-downloading it? also try clearing Alternate MAC address or powecycle and see if this fixes the issue if not call the Support Team.
  8. itzjustARTYOM Win User

    Cannot uninstall dlc

    well that usually happen sometime so ;) you can Solve it by Restart your Console

    please let me know if it isn"t work
  9. Hypercussion Win User

    Cant play online -Xbox market is missing the DLC I need

    Having the same issue as well. It's also missing the Capture Update DLC. I deleted all of my DLC to try to fix it, including my Valentine's Day DLC (which I now cannot get back) and nothing. FIX IT, PLEASE.
  10. SwordofWhedon Win User

    Regarding Dragon ball XenoVerse on xbox 360

    The game was delisted back in 2021, and you cannot purchase any of the DLC or access free DLC after that time
Thema:

cannot get back uninstalled dlc

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