Cannot find Sea of Thieves on any account

StatedDizzi · Sep 2, 2019

I purchased Sea of Thieves back in 23/03/18. I recently came back to try the game out again and cannot for my life remember what email address was used.

I have tried all the emails I currently own, checked all the order history/bills and none of them have Sea of Thieves. I sat for around 2 hours trying to figure this out but came out with nothing.

The only thing I have is my supposed gamertag and my PayPal receipt.

Is there any possible way to get my account (Or game) back with either of those? I really have no other email address I would use apart from my two main ones. I went so far back trying to recover the game I tried old email addresses I've had since 2010.

:)

XBF Eladio M

Hey Dizzi

Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently unable to access your account.

Filling out the
ACSR form is the only way to recover an account you have lost access to if you are unable to reset the password to it via the self-help means.

However, as suggested by Xbox Forums Ambassador
Zero420override, speaking with Customer support could yield much more favorable results.

You can get ahold of an agent by following these steps:

Sign into Xbox.com
Scroll to the bottom of the page and select Support.
Scroll down and select Contact us.
Select Billing & accounts.
Select See other options.
Select How to protect my account.
Select Show contact options.
Select Request a call from Support.

I hope this is of some use to you.

StatedDizzi

I tried. Kept live chat open for a few hours and nothing came through. Tried the recovery too, as well nothing. Figured asking here would be my last shot.

Zero420override

Have you tried contacting Xbox support for help? Here is a link that I think might be for some help

Customer Support

Keep Calm & Game On!

Chak Prospero

After uninstalling and reinstalling Sea of Thieves and the Xbox Game Bar many times, I am able to invite and accept invites on Sea of Thieves Insider through the Game Bar. I am able to send invites from the Game Bar for Sea of Thieves. However, when I receive an invite or try to join in on Sea of Thieves, I still have the same problem. Sea of Thieves and Sea of Thieves Insider are two different builds. There must be a file somewhere on my computer that is not being deleted or uninstalled and it's not allowing me to accept these invites on just Sea of Thieves. I don't know how to find this file.

T0minerTV

The E3 Sea of Thieves "Battle"-Stream. In my Account Data i can find the reward, but not in the game.

Cannot find Sea of Thieves on any account