Cannot download anything from the microsoft store

Hi Lorenzo! My name is Stephanie and I'm more than happy to help you out!

According to a user who posted a solution to a similar issue, try to perform the following methods:

"Method 1: Try running the Windows Store Apps troubleshooter.

Refer these steps:

Press Windows key +X, select Control panel
Change the view by option on the top right to Large icons
Click on troubleshooting and click on the view all option on the left panel
Run the Windows Store apps troubleshooter

Method 2: Perform System File Check (SFC), and then check if this fixes the issue.
Follow the steps:

a. Press “Windows Key + Q” to open Charms Bar.

b. Type “cmd” without quotes in the search box.

c. On the left pane, right click on the “cmd” option and select “Run as Administrator”.

d. Type ‘sfc /scannow’ without quotes and hit enter.

Note: It may ask for windows installation DVD to fix and to enable SFC to make more than minor repairs. Some files saved on your computer might get deleted when fixing corrupted files.

Method 3: Reset Store Cache.

a) Press the “Win Logo” + “R”

b) Type: WSReset.exe and press “Enter”.

c) Restart the computer and check.

Also, try uninstalling and reinstalling the app again."

To learn more about this, I have provided you the link below:

https://answers.microsoft.com/thread/24344bab-aef8-4091-a200-9f30fafd93e5

Kind regards,
Stephanie

You cannot use anything not from the Microsoft store. An Xbox is not a PC

Hello, Jayden. I'm Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

Based on the information you provided, I would like to suggest the following potential solutions:
(Skip the ones you already tried)

A. Connect your PC to a different Wi-Fi network, like a mobile hotspot, before trying again.

B. Change the DNS settings on your PC:

“Open Control Panel.
Click on Network and Internet.
Click on Network and Sharing Center.
Click the “Change adapter settings” option in the left pane.

Right-click the active network interface and select the Properties option.

Select and check the “Internet Protocol Version 4 (TCP/IPv4)” option.

Click the Properties button.
Select the “Use the following DNS server addresses” option.”

Then, for the primary address, insert 1. 1. 1. 1 and then this other one, 1. 0. 0. 1 for the alternate.
Restart your PC before trying again.

Note: You may want to try with 8. 8. 8. 8 and 8. 8. 4. 4 as well.

Reference link:
https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10

Credits to Lester BernardReyes:
“C. Repair Windows Store:

1. Go to settings> Update and Security> troubleshoot > Additional troubleshooter> Then click Windows Store apps
2. Temporarily Disable the Anti-virus (If you have third party antivirus)
3. Run PowerShell as administrator.
4. On PowerShell (run as administrator), copy and paste the command below:

Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_. InstallLocation)\AppXManifest.xml"}

D. Repair Windows Store and update components.

Open PowerShell with Admin or CMD with Admin (Press Windows key + X then click Windows PowerShell(Admin))
Copy each line of command to PowerShell, then press enter (one line at a time)

net stop bits
net stop wuauserv
net stop appidsvc
net stop cryptsvc
Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\*.*"
rmdir %systemroot%\SoftwareDistribution /S /Q
rmdir %systemroot%\system32\catroot2 /S /Q
regsvr32.exe /s atl.dll
regsvr32.exe /s urlmon.dll
regsvr32.exe /s mshtml.dll
netsh winsock reset
netsh winsock reset proxy
net start bits
net start wuauserv
net start appidsvc
net start cryptsvc

Once done, restart the device and check.”

Source:

https://answers.microsoft.com/thread/c86a6fda-73cb-4353-ad0f-3d2ec3605ceb

I'll look forward to hearing your comments.

Regards,

Arturo.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

I have done the steps and still cannot download Wolfenstein 2. I have to download the game from the Xbox app, not from the Microsoft Store.

Bom dia amigo. Entra em contato com o suporte pelo chat que eles podem te ajudar! https://support.xbox.com/