Cannot Create Account For My Child On Xbox One

Discus and support Cannot Create Account For My Child On Xbox One in XBoX on Consoles to solve the problem; I would like for my 6 year old son to have his own account on XBOX ONE, but it is asking for email address and he does not have one. I have tried... Discussion in 'XBoX on Consoles' started by Dr Deem, Jan 1, 2014.

  1. Dr Deem
    Dr Deem Guest

    Cannot Create Account For My Child On Xbox One


    I would like for my 6 year old son to have his own account on XBOX ONE, but it is asking for email address and he does not have one. I have tried logging into my Microsoft/Xbox Live accounts to add a child, but cannot find a way to do it. This is way too
    complicated.

    My objectives are as follows:

    1. Create a Gamertag for my 6 year old son

    2. Connect him to my XBOX Live account

    PLEASE HELP!!!!

    :)
     
    Dr Deem, Jan 1, 2014
    #1
  2. Child is missing in Xbox Online but present in Microsoft Family

    I added the account for one kid some time ago and for another one - today. 2nd one - works as described.

    In the first case it's all corrupted.

    I cannot see the 1st "child" gametag in mu XBox privacy settings.

    But, even if I remove the 1st "child" from the "family", he still cannot edit XBox settings.

    I removed/re-added child account from the family, but nothing changes.

    As a software developer I recon this cannot be fixed on my side, so I'll wait 2-day in case some DB replication is needed, and most probably I will have to create completely new account for my kid.
     
    Xentrax [Vyacheslav Lanovets], Jan 1, 2014
    #2
  3. bowski477
    bowski477 Guest
    Changing adult account status to child

    You cannot change an account from an adult to a child account however you can assign a Passkey to the account. This can prevent him from making unauthorized purchases when you're not around

    https://support.xbox.com/en-US/my-account/security/create-xbox-one-passkey


    Otherwise to have a child account you'd need to make him a new account.
     
    bowski477, Jan 1, 2014
    #3
  4. Dakrkplayer2
    Dakrkplayer2 Guest

    Cannot Create Account For My Child On Xbox One

    He needs one to get XBOX LIVE. But also u need link yours to his because he under age.
     
    Dakrkplayer2, Jan 1, 2014
    #4
  5. jdwb
    jdwb Guest
    Was this resolved? I'm having the same issue, it keeps telling me to add an adult and I've signed in multiple times but it keeps telling me that I need to add an adult in order to add a child.
     
  6. Hey there ArchDuece!

    Sorry to hear about the account issue. In order to get this issue sorted I recommend contacting Phone Support through our Contact Us page.
     
    Mister Quimby, Oct 31, 2018
    #6
  7. jdwb Win User

    Cannot Create Account For My Child On Xbox One

    Was this resolved? I'm having the same issue, it keeps telling me to add an adult and I've signed in multiple times but it keeps telling me that I need to add an adult in order to add a child.
  8. Mister Quimby Win User

    Cannot Create Account For My Child On Xbox One

    Hey there ArchDuece!

    Sorry to hear about the account issue. In order to get this issue sorted I recommend contacting Phone Support through our Contact Us page.
  9. Dakrkplayer2 Win User

    Cannot Create Account For My Child On Xbox One

    He needs one to get XBOX LIVE. But also u need link yours to his because he under age.
  10. bowski477 Win User

    Changing adult account status to child

  11. DrifterX22 Win User

    child account

    You cannot change the account created as an adult account down to a child account. It needed to be created as a child account from the get go.
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Cannot Create Account For My Child On Xbox One

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