Cannot contact warranty UK

Discus and support Cannot contact warranty UK in XBoX on Consoles to solve the problem; Cannot request callback. Phone number redirects to callback, cannot request service claim. This has been going on for two weeks. Not being able to... Discussion in 'XBoX on Consoles' started by Christos Stylianou, Sep 19, 2023.

  1. Christos Stylianou
    Christos Stylianou Guest

    Cannot contact warranty UK


    Cannot request callback. Phone number redirects to callback, cannot request service claim. This has been going on for two weeks. Not being able to request a warranty is illegal so if this continues we'll see if the cost of refund outweighs the cost of a suit.

    :)
     
    Christos Stylianou, Sep 19, 2023
    #1
  2. Christos Stylianou Win User

    Cannot contact warranty UK


    [​IMG]
    Does not work on a different pc, a different connection nor both. Even a data connection was attempted.

    Cant do a claim and I cant contact support


    [​IMG]
  3. Christos Stylianou Win User

    Cannot contact warranty UK

    Does not work on different browsers and both mobile and PC
  4. Rodelio P. Win User

    Cannot contact warranty UK

    Hi Christos!

    Thanks for getting back to us and apologies for the delayed response as I have been out of office.

    Based on the error you have provided, can you try to restart your device or use another device browser to follow through link provided on how to contact support. You can also try using in private browser and see if that helps.

    Regards,

    RodelioP.
  5. Rodelio P. Win User

    Cannot contact warranty UK

    Hi Christos!

    Thanks for getting back to us!

    Apologies for the inconvenience this may have caused you, I understand you're unable to contact support. You can also submit a request here: Getting your Xbox device serviced | Xbox Support. Please make sure to provide correct email and shipping information.

    Regards,

    RodelioP.
  6. Tezzarrific Win User

    Cannot contact warranty UK

    i can confirm the warranty site is working normally and i am in the UK in Derbyshire, also the callback and live chat are also working.

    this is usually the result of a connection issue via mobile or broadband and requires router restart or isp contact or simply a cache clear
Thema:

Cannot contact warranty UK

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