Cannot connect to Xbox companion app party chat from Pc

the double audio im hearing is coming from the companion app on my pc that im using to stream from my xbox. its not from streamlabs. im getting the audio from my xbox and my pc via the companion app. but im using the companion app to use party chat to
talk. so i cannot mute it because it then mutes the party chat audio and im not able to hear my party.

It's not just you; the app has been having issues recently with several features. I believe it's due to the high amount of traffic on Xbox over the past month or so, due to wordly events and so many people being home and on Xbox at the same time. Unfortunatley,
all I can recommend is to keep trying and hopefully it will connect for you soon. Just know that it's not just you having these issues, as they are affecting many, many people right now.

Reset your xbox and sign into another accoout too see if the problem is still there

regards.

katie

hope this helps

The xbox console companion is a PC app. I'm having issues connecting from my PC to my friends' Xbox party chat. I don't have an xbox.

Install the Xbox Companion app if you haven't installed it on your PC. Then open the Xbox app and see if you can create a chat party there.

Hi CaptainCDN,

The best way I've found to share my party chat from my xbox to a stream or game recording, is having a secondary account logged in on my Xbox Companion App on my PC, and joining the party chat with that. just remember to mute its mic.