Cannot connect to online services with gamepass ultimate active

Discus and support Cannot connect to online services with gamepass ultimate active in XBoX on Consoles to solve the problem; I redeemed a code for gamepass ultimate through the online store and I ran into an issue where I can't access online features or gamepass games despite... Discussion in 'XBoX on Consoles' started by isaac ortega1, May 2, 2024.

  1. Cannot connect to online services with gamepass ultimate active


    I redeemed a code for gamepass ultimate through the online store and I ran into an issue where I can't access online features or gamepass games despite the store already accepting the code I used. Is there a fix available at this time?

    :)
     
    isaac ortega1, May 2, 2024
    #1
  2. Rodrigo Oliver Win User

    Cannot connect to online services with gamepass ultimate active

    Hi Isaac, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    Please, make sure to make your XBOX the home console of your account.

    Press the Xbox button on your controller to open the guide.

    Select Profile & system > Settings > General > Personalization, and then select My home Xbox.

    To make this your home Xbox, select Make this my home Xbox.

    Then, please, power cycle your console.

    Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.

    Unplug the console's power cable. Wait 60 seconds.

    Important Be sure to wait at least 60 seconds. This step resets the power supply.

    Plug the console power cable back in.

    Press the Xbox button on your console to turn it on.

    Let me know if it works

    Source:

    https://support.xbox.com/help/hardware-network/console/my-home-xbox

    https://support.xbox.com/help/hardware-network/power/restart-or-power-cycle-console
  3. Farscape247 Win User

    Can't install Sea of Thieves from the Xbox Game Pass

    as you have gamepass only not gold or ultimate then you cannot use this game as it is an online only game.
  4. SilasLimaXb Win User

    Game Pass Ultimate not working

  5. LifeManager62 Win User

    Why whenever i try to join a game at the neighbourhood in 2k it ends up showing me options to buy a gamepass but i bought 2k directly from the microscoft store I even can show a video for proof

    If "The Neighbourhood" is a online multiplayer mode, you need to have an active Gamepass Core or Gamepass Ultimate subscription to play online. It does not matter where you bought the game from, all paid games on Xbox require a Gamepass subscription to play online. Free to play games do not require a subscription to play online.
  6. SpiffyCorpse Win User

    Xbox live gold cancelled early

    Hm. That actually sounds like it could be a connectivity issue if you have an active gamepass ultimate subscription. Did you try troubleshooting your connection?
Thema:

Cannot connect to online services with gamepass ultimate active

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